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Complaint Investigation

Linden Court

November 25, 2025 · North Platte, NE · 4000 West Philip Avenue
Citations 1
CMS Rating 2/5
Beds 135
Provider ID 285083
Healthcare Facility
Linden Court
North Platte, NE  ·  View full profile →
Inspection Summary

Linden Court in North Platte, NE — inspection on November 25, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

During their visit, the family member conducted a partial search and was unable to find it, therefore, had reported it missing to the nurse on duty.

Additionally, the report revealed the facility searched on, behind, and under Resident 3's furniture and other areas.

This report was completed by the Social Services Coordinator (SSC).

There were no evidence interviews with all staff who had potential access had been conducted. An interview on 11/25/2025 at 10:35 AM with the SSC confirmed Resident 3's family member had reported their wedding ring being missing but had been present during their last visit in July 2025.

The SSC confirmed Resident 3's wedding ring was added to their personal inventory.

The SSC and Nursing Home Administrator (NHA) had conducted an investigation including searching Resident 3's room and the entire unit.

Interviews with residents had not been completed due to their impaired cognition.

Additionally, the SSC revealed they had interviewed the roommate's daughter of Resident 3 as well. An interview on 11/25/2025 at 12:30 PM with the SSC and NHA confirmed the facility had not interviewed all staff who had access to Resident 3's wedding ring or narrowed down a timeline of when the ring had been last noted to be present.

The facility had interviewed the nurse and aide on duty at the time of the report as well as the Assistant Director of Nursing (ADON) but had not documented the findings of these interviews.

Additionally, the NHA confirmed the facility had not ruled out the potential misappropriation had occurred.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in North Platte, NE, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Linden Court or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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