WESTWOOD HILLS NURSING AND REHABILITATION CENTER

📍 1016 FLETCHER STREET, wilkesboro, NC 28697 📞 3366679261 🛏️ 176 beds

Overall Rating

⭐⭐⭐⭐
4/5

Health Inspection

⭐⭐⭐⭐
4/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

26
Total Violations
5 years of data
$150,044
Total Fines
3 penalties
2
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 6 violations

Tag 0604 G Jul 25, 2023

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Aug 22, 2023
Tag 0607 G Jul 25, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Aug 22, 2023
Tag 0641 D Jul 25, 2023

Ensure each resident receives an accurate assessment.

✓ Corrected: Aug 22, 2023
Tag 0761 D Jul 25, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 22, 2023
Tag 0837 D Jul 25, 2023

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

✓ Corrected: Aug 22, 2023
Tag 0867 D Jul 25, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

✓ Corrected: Aug 22, 2023

2021 7 violations

Tag 0550 D Dec 22, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Feb 4, 2022
Tag 0584 B Dec 22, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Feb 4, 2022
Tag 0641 D Dec 22, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 4, 2022
Tag 0656 D Dec 22, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 4, 2022
Tag 0693 J Dec 22, 2021

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Jan 21, 2022
Tag 0698 D Dec 22, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Feb 4, 2022
Tag 0842 D Dec 22, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 4, 2022

2020 2 violations

Tag 0695 D Aug 17, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Sep 7, 2020
Tag 0880 K Aug 17, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 7, 2020

2018 4 violations

Tag 0550 D Sep 13, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Oct 3, 2018
Tag 0558 D Sep 13, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 3, 2018
Tag 0641 D Sep 13, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 3, 2018
Tag 0880 D Sep 13, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 3, 2018

2017 7 violations

Tag 0157 D Aug 4, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Sep 1, 2017
Tag 0278 D Aug 4, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Sep 1, 2017
Tag 0282 D Aug 4, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Sep 1, 2017
Tag 0314 G Aug 4, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Sep 1, 2017
Tag 0325 D Aug 4, 2017

Ensure residents maintain acceptable nutritional status.

✓ Corrected: Sep 1, 2017
Tag 0469 E Aug 4, 2017

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

✓ Corrected: Sep 1, 2017
Tag 0520 D Aug 4, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Sep 1, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 1 penalties totaling $14,304

$14,304
Fine
December 22, 2021
Average: $14,304 | Range: $14,304 - $14,304

2020 1 penalties totaling $121,635

$121,635
Fine
August 17, 2020
Average: $121,635 | Range: $121,635 - $121,635

2017 1 penalties totaling $14,105

$14,105
Fine
August 4, 2017
Average: $14,105 | Range: $14,105 - $14,105

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

July 25, 2023
0.00

Health

December 22, 2021
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
345205
345205
3366679261
Wilkes

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual