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Health Inspection

Vero Health & Rehab Of Sylva

Inspection Date: August 14, 2025
Total Violations 7
Facility ID 345302
Location Sylva, NC
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Inspection Findings

F-Tag F0558

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0558 during a standard health inspection conducted on 2025-08-14.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0570

Resident Rights Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0570 during a standard health inspection conducted on 2025-08-14.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Assure the security of all personal funds of residents deposited with the facility.

Scope/Severity Level C: pattern, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0577

Resident Rights Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0577 during a standard health inspection conducted on 2025-08-14.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Scope/Severity Level C: pattern, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0578

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0578 during a standard health inspection conducted on 2025-08-14.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0851

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0851 during a standard health inspection conducted on 2025-08-14.

Category: Administration Deficiencies

The facility was found deficient in the following area: Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0883

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0883 during a standard health inspection conducted on 2025-08-14.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Develop and implement policies and procedures for flu and pneumonia vaccinations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

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F-Tag F0887

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Vero Health & Rehab of Sylva in Sylva, NC for a deficiency under regulatory tag F-F0887 during a standard health inspection conducted on 2025-08-14.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Vero Health & Rehab of Sylva.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-04.

📋 Inspection Summary

Vero Health & Rehab of Sylva in Sylva, NC inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Sylva, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Vero Health & Rehab of Sylva or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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