VERO HEALTH & REHAB OF SYLVA

πŸ“ 417 CLOVERDALE ROAD, sylva, NC 28779 πŸ“ž 8286311600 πŸ›οΈ 106 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐
2/5

Inspection History Overview

110
Total Violations
8 years of data
$37,213
Total Fines
4 penalties
12
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 30 violations

Tag 0550 G Jul 30, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 20, 2024
Tag 0553 D Jul 30, 2024

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Aug 20, 2024
Tag 0558 D Jul 30, 2024

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Aug 20, 2024
Tag 0561 D Jul 30, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Aug 20, 2024
Tag 0568 C Jul 30, 2024

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

βœ“ Corrected: Aug 20, 2024
Tag 0584 F Jul 30, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 20, 2024
Tag 0609 D Jul 30, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 20, 2024
Tag 0644 D Jul 30, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Aug 20, 2024
Tag 0677 D Jul 30, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Aug 20, 2024
Tag 0688 D Jul 30, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Aug 20, 2024
Tag 0689 D Jul 30, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 20, 2024
Tag 0690 K Jul 30, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Aug 20, 2024
Tag 0695 D Jul 30, 2024

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Aug 20, 2024
Tag 0726 D Jul 30, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Aug 20, 2024
Tag 0812 E Jul 30, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 20, 2024
Tag 0880 F Jul 30, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 20, 2024
Tag 0883 D Jul 30, 2024

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Aug 20, 2024
Tag 0563 D May 22, 2024

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

βœ“ Corrected: Jul 1, 2024
Tag 0580 J May 22, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 1, 2024
Tag 0584 B May 22, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 1, 2024

2023 33 violations

Tag 0550 D Nov 30, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 7, 2023
Tag 0689 G Nov 30, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 7, 2023
Tag 0755 D Nov 30, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 7, 2023
Tag 0867 D Nov 30, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Dec 7, 2023
Tag 0880 D Nov 30, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 7, 2023
Tag 0689 J Nov 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 7, 2023
Tag 0697 G Nov 21, 2023

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Nov 30, 2023
Tag 0550 G Oct 18, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Nov 11, 2023
Tag 0636 D Oct 18, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Nov 11, 2023
Tag 0640 B Oct 18, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Nov 11, 2023
Tag 0759 E Oct 18, 2023

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Nov 11, 2023
Tag 0760 D Oct 18, 2023

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Nov 11, 2023
Tag 0867 D Oct 18, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Nov 11, 2023
Tag 0880 D Oct 18, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 11, 2023
Tag 0689 D Aug 29, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 22, 2023
Tag 0697 G Aug 29, 2023

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Sep 22, 2023
Tag 0558 D Jun 7, 2023

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Jul 5, 2023
Tag 0561 D Jun 7, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Jul 5, 2023
Tag 0580 D Jun 7, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 5, 2023
Tag 0583 E Jun 7, 2023

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Jul 5, 2023

2022 2 violations

Tag 0580 D Jan 6, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 3, 2022
Tag 0695 D Jan 6, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Feb 3, 2022

2021 6 violations

Tag 0563 E Sep 29, 2021

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

βœ“ Corrected: Oct 27, 2021
Tag 0755 E Apr 29, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: May 27, 2021
Tag 0761 E Apr 29, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: May 27, 2021
Tag 0801 D Apr 29, 2021

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

βœ“ Corrected: May 27, 2021
Tag 0812 E Apr 29, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 27, 2021
Tag 0908 D Apr 29, 2021

Keep all essential equipment working safely.

βœ“ Corrected: May 27, 2021

2020 3 violations

Tag 0880 F Aug 17, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 28, 2020
Tag 0686 D Jul 10, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Aug 7, 2020
Tag 0812 D Jul 10, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 7, 2020

2019 12 violations

Tag 0580 D Nov 15, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Dec 13, 2019
Tag 0689 D Nov 15, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 13, 2019
Tag 0725 E Nov 15, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Dec 13, 2019
Tag 0755 E Nov 15, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 13, 2019
Tag 0760 E Nov 15, 2019

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Dec 13, 2019
Tag 0554 D Jul 26, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 23, 2019
Tag 0580 D Jul 26, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 23, 2019
Tag 0655 E Jul 26, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Aug 23, 2019
Tag 0686 D Jul 26, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Aug 23, 2019
Tag 0725 D Jul 26, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Aug 23, 2019
Tag 0761 D Jul 26, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 23, 2019
Tag 0880 D Jul 26, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 23, 2019

2018 13 violations

Tag 0565 D Jul 13, 2018

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Aug 6, 2018
Tag 0580 D Jul 13, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 6, 2018
Tag 0584 D Jul 13, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 6, 2018
Tag 0677 D Jul 13, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Aug 6, 2018
Tag 0689 D Jul 13, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 6, 2018
Tag 0690 D Jul 13, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Aug 6, 2018
Tag 0758 D Jul 13, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Aug 6, 2018
Tag 0761 D Jul 13, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 6, 2018
Tag 0805 D Jul 13, 2018

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

βœ“ Corrected: Aug 6, 2018
Tag 0867 D Jul 13, 2018

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Aug 6, 2018
Tag 0880 D Jul 13, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 6, 2018
Tag 0677 D Mar 15, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Apr 18, 2018
Tag 0867 D Mar 15, 2018

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Apr 18, 2018

2017 11 violations

Tag 0312 D Nov 9, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Dec 8, 2017
Tag 0323 D Sep 27, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Nov 9, 2017
Tag 0371 E Sep 27, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Nov 9, 2017
Tag 0162 D Jun 15, 2017

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

βœ“ Corrected: Jul 8, 2017
Tag 0278 E Jun 15, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: Jul 8, 2017
Tag 0371 E Jun 15, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Jul 8, 2017
Tag 0520 E Jun 15, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Jul 8, 2017
Tag 0166 D May 4, 2017

Try to resolve each resident's complaints quickly.

βœ“ Corrected: May 28, 2017
Tag 0312 D May 4, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: May 28, 2017
Tag 0353 D May 4, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: May 28, 2017
Tag 0520 D May 4, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: May 28, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $663

$663
Fine
March 28, 2022
Average: $663 | Range: $663 - $663

2021 1 penalties totaling $15,000

$15,000
Fine
April 29, 2021
Average: $15,000 | Range: $15,000 - $15,000

2020 1 penalties totaling $20,187

$20,187
Fine
July 10, 2020
Average: $20,187 | Range: $20,187 - $20,187

2017 1 penalties totaling $1,363

$1,363
Fine
September 27, 2017
Average: $1,363 | Range: $1,363 - $1,363

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

July 30, 2024
0.00

Health

May 22, 2024
0.00

Health

November 30, 2023
0.00

Health

November 21, 2023
0.00

Health

October 18, 2023
0.00

Health

August 29, 2023
0.00

Health

June 7, 2023
0.00

Health

January 20, 2023
0.00

Health

January 6, 2022
0.00

Health

September 29, 2021
0.00

Health

April 29, 2021
0.00

Health

July 26, 2019
0.00

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Ownership Information

For profit - Limited Liability company
Independent (Not part of a chain)
345302
345302
8286311600
Jackson

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual