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Complaint Investigation

Billings Rehabilitation And Nursing Llc

June 6, 2024 · Billings, MT · 600 S 27th St
Citations 1
Beds 100
Provider ID 275120
Healthcare Facility
Billings Rehabilitation And Nursing Llc
Billings, MT  ·  View full profile →
Inspection Summary

BILLINGS REHABILITATION AND NURSING LLC in BILLINGS, MT — inspection on June 6, 2024.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF600
Immediate instructions on where to leave resident #1. Staff member D did not have instructions from administration or Few affected

The surveyor was onsite verified the removal of immediacy by observations, interviews, and record reviews.

The Severity and Scope of the Immediate Jeopardy was identified to be at the level of J, and upon removal of immediacy, lowered to G.

Findings include:

During observations, interviews, and record reviews, the following was found:

Resident #1 was denied entry to the facility on two separate occasions during one shift on 5/23/24, despite an administrative directive relayed to staff member D at 1:14 a.m. to allow the resident entry to the facility.

The denial of entry resulted in resident #1 sitting in the parking lot for approximately four hours overnight in inclement weather.

Details of the observations, interviews, and record reviews included:

During an interview on 6/3/24 at 3:48 p.m., staff member C stated, staff member D contacted her by phone at approximately 12:15 a.m. to report resident #1 had signed out of the hospital against medical advice (AMA). Resident #1 had taken a cab to the facility, and the cab driver was requesting entry for resident #1.

Staff member C reported being called into the facility at approximately 12:30 a.m. at the request of staff member D. On arrival at the facility, staff member C messaged staff member A and also left a message for the on-call provider.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

275120

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 275120 B.

Wing 06/06/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Billings Rehabilitation and Nursing LLC 600 S 27th St Billings, MT 59101

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BILLINGS, MT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from BILLINGS REHABILITATION AND NURSING LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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