Eastview Manor Care Center
EASTVIEW MANOR CARE CENTER in TRENTON, MO — inspection on May 27, 2026.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Observation on 05/27/26 at 1:00 P.M showed he/she received one butter packet. 3.
Review
ADL's;-Cognition impaired;-Diagnoses included: Anxiety and depression.
Review of the resident's care plan, dated 05/26/26 showed:-Staff was to provide resident opportunities to make simple choices with day-to-day life;-He/She was to have input in her decision making with all care and as much as possible.
During an interview on 05/27/26 at 11:30 A.M. the resident said:-He/She was frustrated because the staff limited the resident to two packages of each condiment per meal;-I feel like I live in a concentration camp when I am limited on condiments.-He/She requested more ketchup for breakfast and was told by staff he/she could not have more as he/she was only allowed two packets.
During an interview on 05/26/27 at 10:12 A.M. the dietary manager said:-The facility ran out of cold cereal often on Sunday's;-The food deliveries arrive on every Tuesday;-Cottage cheese was an alternate that the facility [NAME] out of occasionally.-Condiments were not supposed to be limited, if the resident orders five packets the resident was supposed to get five.
During an interview on 05/27/26 the Administrator said:-Staff were not supposed to limit residents' condiments;-There was an ordering problem if the facility is out of cold cereal;-Residents who request extra sugar, butter, ketchup should be provided at meals.
Intake 3021023
265730 05/27/2026
Eastview Manor Care Center 1622 East 28th Street Trenton, MO 64683
Review of Resident #4's Quarterly minimum data set (MDS), A federally mandated assessment tool completed by staff, dated 04/12/26 showed:-Not Cognitively intact;-Diagnoses included: Traumatic brain injury, dementia, major depressive disorder, schizoaffective disorder, profound intellectual disabilities.
Review of care plan dated 04/09/26 showed: -He/She had negative behaviors including being verbally aggressive with staff and peers when upset.-At risk for impaired nutrition.-Staff should speak in slow, calm manner.-The care plan did not say what interventions the staff should use to counteract the resident's negative behavior.
Observation on 05/27/26 at 10:35 A.M. showed:-Resident was standing at the nurse's station counter near the entrance of the building.-Resident asked Certified Nurse Aide (CNA) A for a snack. -CNA A told resident in a disrespectful tone I already gave you a snack.-CNA A, in the same disrespectful tone said, Backup you know the drill.-Resident became visibly upset and sighed heavily while looking down at the floor and walked away.-The resident did not get the requested snack.
During an interview on 05/27/26 at 10:40 A.M. the resident said:-Nursing staff are upset, rude, and short tempered often and speak harshly to me and others.-He/She was mad and sad that CNA A spoke disrespectfully to him/her. 2.
Review of Resident #5's Quarterly MDS dated [DATE] showed:-Cognition impaired;-Dependent on staff for all ADL's (activity of daily living);-Diagnoses included: Autistic disorder, epilepsy, severe intellectual disabilities, intermittent explosive disorder, cerebral palsy.
Review of the resident's care plan, dated 02/15/26., showed:-He/She had communication problems;-Used facial expressions, gestures and movement that do not match verbal communication;-He/She became nervous with hollering, and restlessness when upset.
Observation on 05/27/26 at 12:30 P.M. showed: -Resident sat in a wheelchair at the dining room table and began to move backwards away from the table. CNA A was assisting another resident to the next table. -CNA A, in a loud voice with a disrespectful tone, said to the resident to stop moving!-Resident looked at CNA A and began hollering out at CNA A for stopping the resident from leaving the table. 3.
During an interview on 05/27/26 at 04:10 P.M. CNA A said:-Resident's behaviors can be frustrating at times.- I was short tempered with the resident about the snack as I was frustrated.-If staff becomes upset with a resident, staff should walk away and tell charge nurse. 4.
During an interview on 05/27/26 at 06:15 P.M. the ADON (assistant director of nursing) said:-She expected all staff to treat residents with dignity and respect.-She expected staff to walk away and not become rude or hateful to the residents.-If a resident is requesting a snack, staff should accommodate this need. 5.
During an interview on 05/27/26 at 04:15 P.M. the Administrator said:-He expected all staff to always treat residents with dignity and respect.-If staff are unable to treat residents with dignity and respect they should walk away and find help from other staff.-Staff should not be limiting resident snacks.
Intake 3022690 & 3021023
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.