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Complaint Investigation

Highland Chateau Health And Rehabilitation Center

February 20, 2026 · Saint Paul, MN · 2319 West Seventh Street
Citations 1
Beds 64
Provider ID 245028
Healthcare Facility
Highland Chateau Health And Rehabilitation Center
Saint Paul, MN  ·  View full profile →
Inspection Summary

Highland Chateau Health and Rehabilitation Center in SAINT PAUL, MN — inspection on February 20, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies

During an interview on 2/20/2026 at 2:42 p.m. vice president of clinical services (VP) stated she looked at a resident's hospital history and physical, the elopement assessment and a resident's cognition to assess if a resident was safe to go into the community safely. VP would document in a resident's care plan if they were not safe to leave the facility safely by themselves.

During an interview on 2/20/2026 at 3:50 p.m. nurse practitioner stated she would expect the facility to do an assessment including cognition, mobility, and ability to do things for themself like cross the street, get on a bus or use money before a resident goes out into the community independently.Facility policies did not address protocols and criteria for residents to leave the facility independently.The Resident Leave of Absence policy dated 1/13/2026 instructed a resident can choose to leave the facility for limited periods for therapeutic reasons.

Residents leaving the facility must sign the designated leave of absence book with time leaving the facility, expected return time and purpose for the pass.

Residents who have responsible parties will be contacted for approval.

The Care Plans, Comprehensive Person-Centered policy dated 11/13/25 instructed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs must be developed and implemented for each resident.

Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision making.

Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAINT PAUL, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Highland Chateau Health and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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