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Complaint Investigation

Optalis Health & Rehabilitation Of Whitehall

Inspection Date: August 19, 2025
Total Violations 1
Facility ID 235206
Location Whitehall, MI
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Inspection Findings

F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0725 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

untimely call light response. The DON was asked about a recent concern form from the Resident Council dated 7/23/2025. The document was retrieved and the DON clarified that the Concern Form from Resident Council indicated a low-staffing concern and not call light response. Under the document section headed β€˜Resolution of Concern' reflected handwritten and signed by the DON Facility is meeting State Minimum Requirements for Staffing and indicated the facility is actively hiring staff. The document further indicated that the DON would provide support if the minimum staffing is not met. The DON reported she did not further investigate this concern and is just getting used to answering concerns from a group. The DON indicated she will instruct the Activities Director, who is a facilitator during Resident Council meetings, to gather more information when documenting a concern.On 8/14/2025 at 2:37 PM an interview was conducted with LPN Unit Manager (UM) A who is the manager for the 100 and 200 halls. UM A reported that extended call light response does feel like a concern. UM A stated, I have been vocal about more hands-on deck . I do think we need this.

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πŸ“‹ Inspection Summary

Optalis Health & Rehabilitation of Whitehall in Whitehall, MI inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Whitehall, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Optalis Health & Rehabilitation of Whitehall or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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