Optalis Health & Rehabilitation Of Whitehall
Optalis Health & Rehabilitation of Whitehall in Whitehall, MI — inspection on August 19, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
untimely call light response.
The DON was asked about a recent concern form from the Resident Council dated 7/23/2025.
The document was retrieved and the DON clarified that the Concern Form from Resident Council indicated a low-staffing concern and not call light response.
Under the document section headed ‘Resolution of Concern' reflected handwritten and signed by the DON Facility is meeting State Minimum Requirements for Staffing and indicated the facility is actively hiring staff.
The document further indicated that the DON would provide support if the minimum staffing is not met.
The DON reported she did not further investigate this concern and is just getting used to answering concerns from a group.
The DON indicated she will instruct the Activities Director, who is a facilitator during Resident Council meetings, to gather more information when documenting a concern.On 8/14/2025 at 2:37 PM an interview was conducted with LPN Unit Manager (UM) A who is the manager for the 100 and 200 halls. UM A reported that extended call light response does feel like a concern. UM A stated, I have been vocal about more hands-on deck . I do think we need this.
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