Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

December 26, 2025 Complaint Investigation

September 10, 2025 Complaint Investigation

August 19, 2025 Complaint Investigation

Fines and Penalties by Year

2021 2 penalties totaling $113,490

$9,750
Oct 15, 2021

Fine

$103,740
Jun 9, 2021

Fine

2020 2 penalties totaling $35,672

$35,672
Oct 29, 2020

Fine

$0
Oct 29, 2020

Payment Denial

2019 2 penalties totaling $9,620

$9,620
Sep 18, 2019

Fine

$0
Sep 18, 2019

Payment Denial

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Health Violations by Year

2025 2 violations

Tag 0684 D Mar 19, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 4, 2025
Tag 0686 E Mar 19, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Apr 4, 2025

2024 16 violations

Tag 0578 D Feb 29, 2024

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Apr 9, 2024
Tag 0582 B Feb 29, 2024

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Apr 9, 2024
Tag 0609 D Feb 29, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 9, 2024
Tag 0658 E Feb 29, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Apr 9, 2024
Tag 0676 D Feb 29, 2024

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Apr 9, 2024
Tag 0684 E Feb 29, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 9, 2024
Tag 0688 D Feb 29, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Apr 9, 2024
Tag 0693 E Feb 29, 2024

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: May 14, 2024
Tag 0695 D Feb 29, 2024

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Apr 9, 2024
Tag 0697 D Feb 29, 2024

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Apr 9, 2024
Tag 0727 E Feb 29, 2024

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Apr 9, 2024
Tag 0755 D Feb 29, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 9, 2024
Tag 0761 E Feb 29, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 14, 2024
Tag 0842 D Feb 29, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 9, 2024
Tag 0880 E Feb 29, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 9, 2024
Tag 0881 F Feb 29, 2024

Implement a program that monitors antibiotic use.

✓ Corrected: Apr 9, 2024

2023 27 violations

Tag 0550 D Aug 18, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Sep 12, 2023
Tag 0635 D Aug 18, 2023

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

✓ Corrected: Sep 12, 2023
Tag 0690 D Aug 18, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 12, 2023
Tag 0760 D Aug 18, 2023

Ensure that residents are free from significant medication errors.

✓ Corrected: Sep 12, 2023
Tag 0552 D Feb 3, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Mar 7, 2023
Tag 0578 D Feb 3, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Mar 7, 2023
Tag 0600 D Feb 3, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 7, 2023
Tag 0607 D Feb 3, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 7, 2023
Tag 0609 D Feb 3, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 7, 2023
Tag 0610 D Feb 3, 2023

Respond appropriately to all alleged violations.

✓ Corrected: Mar 7, 2023
Tag 0655 D Feb 3, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Mar 7, 2023
Tag 0656 D Feb 3, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 7, 2023
Tag 0686 G Feb 3, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 7, 2023
Tag 0689 D Feb 3, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 7, 2023
Tag 0692 D Feb 3, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 7, 2023
Tag 0698 D Feb 3, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Mar 7, 2023
Tag 0710 D Feb 3, 2023

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

✓ Corrected: Mar 7, 2023
Tag 0712 D Feb 3, 2023

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Mar 7, 2023
Tag 0756 D Feb 3, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Mar 7, 2023
Tag 0757 D Feb 3, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Mar 7, 2023

2022 4 violations

Tag 0725 G Nov 7, 2022

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Dec 2, 2022
Tag 0758 D Nov 7, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 2, 2022
Tag 0804 F Nov 7, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 2, 2022
Tag 0812 F Nov 7, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 2, 2022

2021 10 violations

Tag 0684 D Oct 15, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Nov 12, 2021
Tag 0759 D Oct 15, 2021

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 12, 2021
Tag 0812 E Oct 15, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 12, 2021
Tag 0842 E Oct 15, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Nov 12, 2021
Tag 0880 E Oct 15, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 12, 2021
Tag 0921 F Oct 15, 2021

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Nov 12, 2021
Tag 0610 F Jun 30, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Jul 27, 2021
Tag 0744 H Jun 30, 2021

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jul 27, 2021
Tag 0844 E Jun 30, 2021

Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

✓ Corrected: Jul 27, 2021
Tag 0600 D Jun 9, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jul 1, 2021

2020 12 violations

Tag 0880 F Nov 17, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 3, 2020
Tag 0882 F Nov 17, 2020

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

✓ Corrected: Dec 3, 2020
Tag 0686 G Oct 29, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 30, 2020
Tag 0842 E Oct 29, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Nov 30, 2020
Tag 0608 D Oct 5, 2020

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: Oct 5, 2020
Tag 0580 D Sep 3, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Oct 1, 2020
Tag 0600 E Sep 3, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Oct 1, 2020
Tag 0607 E Sep 3, 2020

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 1, 2020
Tag 0609 E Sep 3, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 1, 2020
Tag 0610 E Sep 3, 2020

Respond appropriately to all alleged violations.

✓ Corrected: Oct 1, 2020
Tag 0684 D Sep 3, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 1, 2020
Tag 0842 E Sep 3, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 1, 2020

2019 18 violations

Tag 0561 D Sep 18, 2019

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Dec 6, 2019
Tag 0585 E Sep 18, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Dec 8, 2019
Tag 0602 D Sep 18, 2019

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Dec 6, 2019
Tag 0607 D Sep 18, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 6, 2019
Tag 0610 D Sep 18, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Dec 6, 2019
Tag 0657 D Sep 18, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Dec 8, 2019
Tag 0686 G Sep 18, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Dec 6, 2019
Tag 0692 D Sep 18, 2019

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Dec 8, 2019
Tag 0693 D Sep 18, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Dec 6, 2019
Tag 0710 D Sep 18, 2019

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

✓ Corrected: Dec 8, 2019
Tag 0732 C Sep 18, 2019

Post nurse staffing information every day.

✓ Corrected: Dec 8, 2019
Tag 0755 F Sep 18, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 6, 2019
Tag 0757 D Sep 18, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Dec 8, 2019
Tag 0761 D Sep 18, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 6, 2019
Tag 0880 E Sep 18, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 6, 2019
Tag 0881 D Sep 18, 2019

Implement a program that monitors antibiotic use.

✓ Corrected: Dec 6, 2019
Tag 0921 E Sep 18, 2019

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 6, 2019
Tag 0676 D Jan 10, 2019

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Feb 14, 2019

2018 24 violations

Tag 0558 D Sep 12, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 12, 2018
Tag 0578 D Sep 12, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Oct 12, 2018
Tag 0582 B Sep 12, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Oct 12, 2018
Tag 0583 D Sep 12, 2018

Keep residents' personal and medical records private and confidential.

✓ Corrected: Oct 12, 2018
Tag 0600 D Sep 12, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Oct 12, 2018
Tag 0607 D Sep 12, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 12, 2018
Tag 0609 D Sep 12, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 12, 2018
Tag 0610 D Sep 12, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Oct 12, 2018
Tag 0623 C Sep 12, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Oct 12, 2018
Tag 0641 D Sep 12, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 12, 2018
Tag 0656 D Sep 12, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 12, 2018
Tag 0657 D Sep 12, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Oct 12, 2018
Tag 0686 G Sep 12, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Oct 12, 2018
Tag 0688 D Sep 12, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Oct 12, 2018
Tag 0689 E Sep 12, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 12, 2018
Tag 0695 D Sep 12, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 12, 2018
Tag 0761 E Sep 12, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 12, 2018
Tag 0812 F Sep 12, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 12, 2018
Tag 0842 D Sep 12, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 12, 2018
Tag 0880 F Sep 12, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 12, 2018

2017 24 violations

Tag 0322 D Aug 24, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Sep 19, 2017
Tag 0174 E Jun 22, 2017

Provide residents with private access to a telephone.

✓ Corrected: Aug 15, 2017
Tag 0241 E Jun 22, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Aug 15, 2017
Tag 0309 D Jun 22, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Aug 15, 2017
Tag 0323 E Jun 22, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Aug 15, 2017
Tag 0334 E Jun 22, 2017

Develop policies and procedures for influenza and pneumococcal immunizations.

✓ Corrected: Aug 15, 2017
Tag 0353 E Jun 22, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

✓ Corrected: Aug 15, 2017
Tag 0364 E Jun 22, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Aug 15, 2017
Tag 0371 F Jun 22, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Aug 15, 2017
Tag 0425 D Jun 22, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Aug 15, 2017
Tag 0431 D Jun 22, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Aug 15, 2017
Tag 0441 D Jun 22, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Aug 15, 2017
Tag 0514 D Jun 22, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Aug 15, 2017
Tag 0223 D Apr 14, 2017

Protect each resident from all abuse, physical punishment, and involuntary separation from others.

✓ Corrected: May 31, 2017
Tag 0225 E Apr 14, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: May 31, 2017
Tag 0226 E Apr 14, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: May 31, 2017
Tag 0246 D Apr 14, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 31, 2017
Tag 0279 D Apr 14, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 31, 2017
Tag 0309 G Apr 14, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: May 31, 2017
Tag 0323 D Apr 14, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: May 31, 2017
🏥 Facility Summary

Optalis Health & Rehabilitation of Whitehall is a 1-star nursing home in Whitehall, MI with 125 beds.

Most recent inspection: Data not available. No current violations on record.

📞 2318944056
📍 916 East Lewis Street, Whitehall, MI
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About Optalis Health & Rehabilitation of Whitehall

What violations has Optalis Health & Rehabilitation of Whitehall received?
Optalis Health & Rehabilitation of Whitehall has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Optalis Health & Rehabilitation of Whitehall?
Optalis Health & Rehabilitation of Whitehall has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Optalis Health & Rehabilitation of Whitehall last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Optalis Health & Rehabilitation of Whitehall safe?
Safety at Optalis Health & Rehabilitation of Whitehall should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Optalis Health & Rehabilitation of Whitehall?
Phone: 2318944056. Address: 916 East Lewis Street, Whitehall, MI. For visiting hours and admission information, call the facility directly.
What services does Optalis Health & Rehabilitation of Whitehall offer?
Optalis Health & Rehabilitation of Whitehall is a skilled nursing facility with 125 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Whitehall, MI?
Compare Optalis Health & Rehabilitation of Whitehall with other nursing homes in Whitehall, MI on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.