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Lanessa Extended Care

📍 751 School Street, Webster, MA 01570 📞 (508) 949-1334 🛏️ 96 beds

Inspection History Overview

Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

February 3, 2025 Health Inspection

Fines and Penalties by Year

2022 4 penalties totaling $139,835

$129,090
Sep 7, 2022

Fine

$0
Sep 7, 2022

Payment Denial

$10,082
Jan 27, 2022

Fine

$663
Jan 24, 2022

Fine

2021 1 penalties totaling $9,750

$9,750
Sep 29, 2021

Fine

2020 2 penalties totaling $24,066

$20,816
Nov 19, 2020

Fine

$3,250
Jul 28, 2020

Fine

2019 1 penalties totaling $7,826

$7,826
Apr 25, 2019

Fine

2018 1 penalties totaling $10,403

$10,403
Feb 2, 2018

Fine

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Health Violations by Year

2025 23 violations

Tag 0551 D Feb 3, 2025

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Feb 28, 2025
Tag 0554 D Feb 3, 2025

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Feb 28, 2025
Tag 0565 D Feb 3, 2025

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Feb 28, 2025
Tag 0578 D Feb 3, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Feb 28, 2025
Tag 0582 D Feb 3, 2025

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Feb 28, 2025
Tag 0584 D Feb 3, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Feb 28, 2025
Tag 0636 B Feb 3, 2025

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Feb 28, 2025
Tag 0641 E Feb 3, 2025

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 28, 2025
Tag 0658 D Feb 3, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Feb 28, 2025
Tag 0689 D Feb 3, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 28, 2025
Tag 0690 D Feb 3, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Feb 28, 2025
Tag 0725 D Feb 3, 2025

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Feb 28, 2025
Tag 0726 D Feb 3, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Feb 28, 2025
Tag 0732 C Feb 3, 2025

Post nurse staffing information every day.

✓ Corrected: Feb 28, 2025
Tag 0740 D Feb 3, 2025

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Feb 28, 2025
Tag 0755 F Feb 3, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 28, 2025
Tag 0758 D Feb 3, 2025

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Feb 28, 2025
Tag 0760 E Feb 3, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Feb 28, 2025
Tag 0805 E Feb 3, 2025

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Feb 28, 2025
Tag 0812 E Feb 3, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 28, 2025

2024 5 violations

Tag 0603 D Apr 3, 2024

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

✓ Corrected: Apr 24, 2024
Tag 0607 D Apr 3, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 24, 2024
Tag 0609 D Apr 3, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 26, 2024
Tag 0689 D Apr 3, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 24, 2024
Tag 0725 D Apr 3, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Apr 26, 2024
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2023 16 violations

Tag 0580 D Nov 8, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 21, 2023
Tag 0641 B Nov 8, 2023

Ensure each resident receives an accurate assessment.

✓ Corrected: Nov 21, 2023
Tag 0656 D Nov 8, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 21, 2023
Tag 0690 D Nov 8, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 21, 2024
Tag 0693 G Nov 8, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Dec 19, 2023
Tag 0725 F Nov 8, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Nov 21, 2023
Tag 0726 F Nov 8, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 21, 2023
Tag 0730 D Nov 8, 2023

Observe each nurse aide's job performance and give regular training.

✓ Corrected: Jan 21, 2024
Tag 0756 D Nov 8, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Nov 21, 2023
Tag 0758 D Nov 8, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 21, 2023
Tag 0759 D Nov 8, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Nov 21, 2023
Tag 0842 D Nov 8, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Nov 21, 2023
Tag 0868 D Nov 8, 2023

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

✓ Corrected: Nov 21, 2023
Tag 0880 E Nov 8, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 21, 2023
Tag 0883 D Nov 8, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Nov 21, 2023
Tag 0727 D Sep 14, 2023

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Oct 21, 2023

2022 38 violations

Tag 0552 D Sep 7, 2022

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Oct 14, 2022
Tag 0580 D Sep 7, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 9, 2022
Tag 0584 E Sep 7, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Oct 14, 2022
Tag 0585 D Sep 7, 2022

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Oct 14, 2022
Tag 0645 D Sep 7, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Oct 14, 2022
Tag 0656 D Sep 7, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 9, 2022
Tag 0657 G Sep 7, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Oct 14, 2022
Tag 0658 E Sep 7, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 14, 2022
Tag 0675 E Sep 7, 2022

Honor each resident's preferences, choices, values and beliefs.

✓ Corrected: Oct 14, 2022
Tag 0687 E Sep 7, 2022

Provide appropriate foot care.

✓ Corrected: Nov 9, 2022
Tag 0689 H Sep 7, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 14, 2022
Tag 0694 E Sep 7, 2022

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

✓ Corrected: Oct 14, 2022
Tag 0695 D Sep 7, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 14, 2022
Tag 0697 D Sep 7, 2022

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Oct 14, 2022
Tag 0711 E Sep 7, 2022

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

✓ Corrected: Oct 14, 2022
Tag 0712 E Sep 7, 2022

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Nov 9, 2022
Tag 0725 F Sep 7, 2022

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Oct 14, 2022
Tag 0727 E Sep 7, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Oct 14, 2022
Tag 0758 D Sep 7, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 14, 2022
Tag 0760 E Sep 7, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Nov 9, 2022
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2021 7 violations

Tag 0584 D Sep 29, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Nov 8, 2021
Tag 0623 C Sep 29, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Nov 8, 2021
Tag 0625 C Sep 29, 2021

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

✓ Corrected: Nov 8, 2021
Tag 0677 D Sep 29, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 8, 2021
Tag 0842 D Sep 29, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Nov 8, 2021
Tag 0880 E Sep 29, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 8, 2021
Tag 0886 D Sep 29, 2021

Perform COVID19 testing on residents and staff.

✓ Corrected: Nov 8, 2021

2020 4 violations

Tag 0880 E Nov 24, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 17, 2020
Tag 0584 E Nov 19, 2020

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Dec 18, 2020
Tag 0880 D Nov 19, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 18, 2020
Tag 0880 E Jul 28, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 11, 2020
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2019 12 violations

Tag 0689 D May 10, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 20, 2019
Tag 0604 D Apr 25, 2019

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Jun 20, 2019
Tag 0656 D Apr 25, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 20, 2019
Tag 0658 D Apr 25, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 20, 2019
Tag 0685 D Apr 25, 2019

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Jun 20, 2019
Tag 0689 D Apr 25, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 20, 2019
Tag 0758 D Apr 25, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Jun 20, 2019
Tag 0759 D Apr 25, 2019

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Jun 20, 2019
Tag 0760 D Apr 25, 2019

Ensure that residents are free from significant medication errors.

✓ Corrected: Jun 20, 2019
Tag 0804 D Apr 25, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jun 20, 2019
Tag 0812 E Apr 25, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 20, 2019
Tag 0880 E Apr 25, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 20, 2019

2018 8 violations

Tag 0550 D Feb 2, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 22, 2018
Tag 0558 D Feb 2, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 22, 2018
Tag 0608 C Feb 2, 2018

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: Mar 22, 2018
Tag 0656 D Feb 2, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 22, 2018
Tag 0659 D Feb 2, 2018

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Mar 22, 2018
Tag 0689 G Feb 2, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 22, 2018
Tag 0700 E Feb 2, 2018

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Mar 22, 2018
Tag 0842 D Feb 2, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 22, 2018
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2016 7 violations

Tag 0278 D Dec 28, 2016

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Feb 6, 2017
Tag 0282 D Dec 28, 2016

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Feb 6, 2017
Tag 0313 D Dec 28, 2016

Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.

✓ Corrected: Feb 6, 2017
Tag 0315 D Dec 28, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Feb 6, 2017
Tag 0332 D Dec 28, 2016

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Feb 6, 2017
Tag 0441 D Dec 28, 2016

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Feb 6, 2017
Tag 0496 D Dec 28, 2016

1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compensation.

✓ Corrected: Feb 6, 2017
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