Skip to main content
Advertisement
Complaint Investigation

Palmer Healthcare Center

Inspection Date: September 2, 2025
Total Violations 1
Facility ID 225763
Location PALMER, MA
Advertisement

Inspection Findings

F-Tag F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0607 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

had not reported to her that an incident had occurred in the dining room on 07/01/25 during lunch.During

an interview on 09/02/25 at 02:50 P.M., the Director of Nurses said allegations of suspected abuse should be reported immediately. On 09/02/25, the Facility was found to be in Past Non-Compliance and presented

the Surveyor with a plan of correction, with an effective date of 07/08/25 which addressed the areas of concern as evidenced by:a) Resident #1 was assessed, he/she showed no signs of distress or change in behavior as a result of the incident. b) On 07/02/25 the Director of Nurses completed an initial audit of the past 30 days reportable events for compliance with timeliness of reporting of incidents. c) On 07/07/25, CNA #1 received re-education titled, Reporting Potential Abuse.d) On 07/07/25 the Staff Development Coordinator or designee-initiated education for facility staff titled, Abuse Policy, Dignity, Customer Service, and Residents Rights. Staff education was completed on 07/21/25.e) On 07/11/25 the Director of Nurses initiated ongoing weekly audits of reportable events for compliance with timeliness of reporting of incidents, weekly audits will be continued for three months. f) The concern for immediate reporting of allegations of resident abuse was discussed by the Quality Assurance Performance Improvement (QAPI) Committee on 08/16/25 and 09/16/25. Ongoing audit results will continue to be discussed at the QAPI Committee monthly meeting for three months. Target date of the QAPI plan is 10/01/25.g) The Director of Nurses and/or designee are responsible for overall compliance.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

Palmer Healthcare Center in PALMER, MA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALMER, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Palmer Healthcare Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
« Back to Facility Page
Advertisement
Advertisement