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Palmer Healthcare Center is a 4-star rated nursing home in Palmer, MA with 61 beds. CMS sub-ratings: health inspections 4/5, staffing 3/5, quality measures 2/5.

The facility has 32 health violations on record. Federal fines total $54,841 across 3 enforcement actions. Most recent inspection: August 10, 2023.

Data synthesized from CMS.gov and Massachusetts public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation

Fines and Penalties by Year

2022 1 penalties totaling $44,441

$44,441

Fine

2020 2 penalties totaling $10,400

$650

Fine

$9,750

Fine

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Health Violations by Year

2023 4 violations

Tag 0660 D Aug 10, 2023

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Aug 25, 2023
Tag 0801 F Aug 10, 2023

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Aug 25, 2023
Tag 0607 D Jun 27, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 28, 2023
Tag 0886 D Jan 18, 2023

Perform COVID19 testing on residents and staff.

2022 8 violations

Tag 0557 D Nov 8, 2022

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Dec 16, 2022
Tag 0656 D Nov 8, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 16, 2022
Tag 0580 G May 20, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jun 28, 2022
Tag 0641 D May 20, 2022

Ensure each resident receives an accurate assessment.

✓ Corrected: Jun 28, 2022
Tag 0657 D May 20, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jun 28, 2022
Tag 0686 G May 20, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jun 28, 2022
Tag 0757 D May 20, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Jun 28, 2022
Tag 0812 E May 20, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 28, 2022

2021 1 violations

Tag 0607 D Mar 30, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 29, 2021

2020 9 violations

Tag 0656 D Dec 16, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jan 8, 2021
Tag 0880 E Dec 16, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 8, 2021
Tag 0580 D Jan 22, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 28, 2020
Tag 0656 D Jan 22, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 28, 2020
Tag 0677 E Jan 22, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Feb 28, 2020
Tag 0801 D Jan 22, 2020

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Feb 28, 2020
Tag 0812 E Jan 22, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 28, 2020
Tag 0842 E Jan 22, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 28, 2020
Tag 0880 D Jan 22, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 28, 2020

2019 10 violations

Tag 0580 D Feb 27, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 5, 2019
Tag 0623 D Feb 27, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Apr 5, 2019
Tag 0637 D Feb 27, 2019

Assess the resident when there is a significant change in condition

✓ Corrected: Apr 5, 2019
Tag 0640 D Feb 27, 2019

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Apr 5, 2019
Tag 0641 D Feb 27, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Apr 5, 2019
Tag 0656 D Feb 27, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 5, 2019
Tag 0679 D Feb 27, 2019

Provide activities to meet all resident's needs.

✓ Corrected: Apr 5, 2019
Tag 0740 D Feb 27, 2019

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Apr 5, 2019
Tag 0842 D Feb 27, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 5, 2019
Tag 0880 E Feb 27, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 5, 2019

Frequently Asked Questions About Palmer Healthcare Center

What violations has Palmer Healthcare Center received?
Palmer Healthcare Center has 32 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Palmer Healthcare Center?
Palmer Healthcare Center has a 4-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was Palmer Healthcare Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Palmer Healthcare Center safe?
Safety at Palmer Healthcare Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Palmer Healthcare Center?
Phone: (413) 289-9887. Address: 250 Shearer Street, Palmer, MA. For visiting hours and admission information, call the facility directly.
What services does Palmer Healthcare Center offer?
Palmer Healthcare Center is a skilled nursing facility with 61 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Palmer, MA?
Compare Palmer Healthcare Center with other nursing homes in Palmer, MA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: August 10, 2023 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Palmer Healthcare Center.

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