MARLBOROUGH HILLS REHABILITATION & HLTH CARE CTR

πŸ“ 121 NORTHBORO ROAD, marlborough, MA 01752 πŸ“ž 5084854040 πŸ›οΈ 196 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐
2/5

Inspection History Overview

177
Total Violations
10 years of data
$481,470
Total Fines
7 penalties
10
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 17 violations

Tag 0656 D May 21, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 6, 2025
Tag 0689 D May 21, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 6, 2025
Tag 0742 D May 21, 2025

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

βœ“ Corrected: Jun 6, 2025
Tag 0553 D Mar 19, 2025

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Apr 14, 2025
Tag 0552 D Mar 11, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Apr 3, 2025
Tag 0609 D Mar 11, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 3, 2025
Tag 0641 D Mar 11, 2025

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 3, 2025
Tag 0655 D Mar 11, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 3, 2025
Tag 0686 G Mar 11, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Apr 3, 2025
Tag 0689 J Mar 11, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 3, 2025
Tag 0694 D Mar 11, 2025

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

βœ“ Corrected: Apr 3, 2025
Tag 0698 D Mar 11, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Apr 3, 2025
Tag 0726 D Mar 11, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Apr 3, 2025
Tag 0732 B Mar 11, 2025

Post nurse staffing information every day.

βœ“ Corrected: Apr 3, 2025
Tag 0760 E Mar 11, 2025

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Apr 3, 2025
Tag 0838 F Mar 11, 2025

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

βœ“ Corrected: Apr 3, 2025
Tag 0880 F Mar 11, 2025

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 3, 2025

2024 1 violations

Tag 0842 D Feb 28, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Mar 14, 2024

2023 9 violations

Tag 0552 D Dec 22, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jan 18, 2024
Tag 0553 D Dec 22, 2023

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Jan 18, 2024
Tag 0656 D Dec 22, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 18, 2024
Tag 0658 D Dec 22, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 18, 2024
Tag 0755 D Dec 22, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jan 18, 2024
Tag 0761 D Dec 22, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 18, 2024
Tag 0842 D Dec 22, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 18, 2024
Tag 0658 D Nov 30, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 12, 2024
Tag 0842 D Nov 30, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 12, 2024

2022 47 violations

Tag 0655 D Dec 5, 2022

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Dec 26, 2022
Tag 0656 D Dec 5, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 26, 2022
Tag 0684 D Dec 5, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 26, 2022
Tag 0689 D Dec 5, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 26, 2022
Tag 0695 D Dec 5, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 26, 2022
Tag 0698 D Dec 5, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Dec 26, 2022
Tag 0725 E Dec 5, 2022

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Dec 26, 2022
Tag 0730 E Dec 5, 2022

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Dec 26, 2022
Tag 0744 D Dec 5, 2022

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

βœ“ Corrected: Dec 26, 2022
Tag 0842 D Dec 5, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 26, 2022
Tag 0883 D Dec 5, 2022

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Dec 26, 2022
Tag 0637 D Jun 23, 2022

Assess the resident when there is a significant change in condition

βœ“ Corrected: Aug 9, 2022
Tag 0645 D Jun 23, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Aug 9, 2022
Tag 0657 D Jun 23, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 9, 2022
Tag 0658 D Jun 23, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 9, 2022
Tag 0677 D Jun 23, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Aug 9, 2022
Tag 0679 D Jun 23, 2022

Provide activities to meet all resident's needs.

βœ“ Corrected: Aug 9, 2022
Tag 0687 D Jun 23, 2022

Provide appropriate foot care.

βœ“ Corrected: Aug 9, 2022
Tag 0689 D Jun 23, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 9, 2022
Tag 0694 E Jun 23, 2022

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

βœ“ Corrected: Aug 9, 2022

2021 20 violations

Tag 0684 D Nov 9, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 16, 2021
Tag 0689 D Nov 9, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 16, 2021
Tag 0580 D Aug 17, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 17, 2021
Tag 0755 D Aug 17, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Sep 17, 2021
Tag 0760 D Aug 17, 2021

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Sep 17, 2021
Tag 0842 D Aug 17, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Sep 17, 2021
Tag 0580 E Jun 23, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 27, 2021
Tag 0655 D Jun 23, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jul 27, 2021
Tag 0656 E Jun 23, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 27, 2021
Tag 0684 D Jun 23, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jul 27, 2021
Tag 0695 D Jun 23, 2021

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 27, 2021
Tag 0698 D Jun 23, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jul 27, 2021
Tag 0756 E Jun 23, 2021

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jul 27, 2021
Tag 0757 E Jun 23, 2021

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jul 27, 2021
Tag 0790 D Jun 23, 2021

Provide routine and 24-hour emergency dental care for each resident.

βœ“ Corrected: Jul 27, 2021
Tag 0812 E Jun 23, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jul 27, 2021
Tag 0842 E Jun 23, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jul 27, 2021
Tag 0880 D Jun 23, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 27, 2021
Tag 0880 D Jan 12, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 30, 2021
Tag 0883 D Jan 12, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Jan 30, 2021

2019 36 violations

Tag 0552 D May 29, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jul 16, 2019
Tag 0554 D May 29, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Jul 16, 2019
Tag 0580 E May 29, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 16, 2019
Tag 0584 D May 29, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 16, 2019
Tag 0585 D May 29, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Jul 16, 2019
Tag 0604 D May 29, 2019

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Jul 16, 2019
Tag 0641 D May 29, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jul 16, 2019
Tag 0656 E May 29, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 16, 2019
Tag 0657 G May 29, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 16, 2019
Tag 0658 J May 29, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 16, 2019
Tag 0677 D May 29, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jul 16, 2019
Tag 0686 J May 29, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 3, 2019
Tag 0687 E May 29, 2019

Provide appropriate foot care.

βœ“ Corrected: Jul 16, 2019
Tag 0689 D May 29, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 16, 2019
Tag 0690 D May 29, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jul 16, 2019
Tag 0693 D May 29, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Aug 8, 2019
Tag 0694 D May 29, 2019

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

βœ“ Corrected: Jul 16, 2019
Tag 0695 D May 29, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 16, 2019
Tag 0711 E May 29, 2019

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

βœ“ Corrected: Aug 8, 2019
Tag 0726 E May 29, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Jul 16, 2019

2018 32 violations

Tag 0607 D Jul 17, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Aug 10, 2018
Tag 0550 G Mar 27, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Apr 18, 2018
Tag 0554 D Mar 27, 2018

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Apr 18, 2018
Tag 0580 D Mar 27, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Apr 19, 2018
Tag 0583 D Mar 27, 2018

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Apr 19, 2018
Tag 0584 E Mar 27, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 19, 2018
Tag 0600 J Mar 27, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Apr 18, 2018
Tag 0604 D Mar 27, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Apr 18, 2018
Tag 0609 E Mar 27, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 18, 2018
Tag 0610 D Mar 27, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Apr 18, 2018
Tag 0623 D Mar 27, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Apr 19, 2018
Tag 0641 D Mar 27, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 19, 2018
Tag 0645 D Mar 27, 2018

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Apr 18, 2018
Tag 0655 D Mar 27, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 18, 2018
Tag 0656 E Mar 27, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 19, 2018
Tag 0657 D Mar 27, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 18, 2018
Tag 0658 E Mar 27, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Apr 18, 2018
Tag 0677 E Mar 27, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Apr 18, 2018
Tag 0679 D Mar 27, 2018

Provide activities to meet all resident's needs.

βœ“ Corrected: Apr 18, 2018
Tag 0685 D Mar 27, 2018

Assist a resident in gaining access to vision and hearing services.

βœ“ Corrected: Apr 18, 2018

2017 1 violations

Tag 0919 E Dec 4, 2017

Make sure that a working call system is available in each resident's bathroom and bathing area.

βœ“ Corrected: Dec 5, 2017

2016 11 violations

Tag 0278 D Dec 14, 2016

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: Jan 27, 2017
Tag 0281 D Dec 14, 2016

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 27, 2017
Tag 0282 G Dec 14, 2016

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Jan 5, 2017
Tag 0313 D Dec 14, 2016

Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.

βœ“ Corrected: Jan 27, 2017
Tag 0315 D Dec 14, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Jan 27, 2017
Tag 0323 G Dec 14, 2016

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Jan 5, 2017
Tag 0333 D Dec 14, 2016

Ensure that residents are safe from serious medication errors.

βœ“ Corrected: Jan 27, 2017
Tag 0334 D Dec 14, 2016

Develop policies and procedures for influenza and pneumococcal immunizations.

βœ“ Corrected: Jan 27, 2017
Tag 0411 D Dec 14, 2016

Provide routine and 24-hour emergency dental care for each resident.

βœ“ Corrected: Jan 27, 2017
Tag 0431 E Dec 14, 2016

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

βœ“ Corrected: Jan 27, 2017
Tag 0465 E Dec 14, 2016

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Jan 27, 2017

2015 3 violations

Tag 0157 D Sep 9, 2015

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 25, 2015
Tag 0281 E Sep 9, 2015

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Sep 25, 2015
Tag 0282 E Sep 9, 2015

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Sep 25, 2015

Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online. Each report contains the complete investigation details, resident care findings, and corrective action requirements.

May 21, 2025 Complaint Investigation
3 violations 13,036 characters
F-Tags: F 0656,F 0689,F 0742

Fines and Penalties by Year

2025 1 penalties totaling $68,309

$68,309
Fine
March 11, 2025
Average: $68,309 | Range: $68,309 - $68,309

2022 1 penalties totaling $125,366

$125,366
Fine
January 6, 2022
Average: $125,366 | Range: $125,366 - $125,366

2021 2 penalties totaling $15,463

$5,073
Fine
June 23, 2021
$10,390
Fine
January 12, 2021
Average: $7,732 | Range: $5,073 - $10,390

2019 1 penalties totaling $116,055

$116,055
Fine
January 2, 2019
Average: $116,055 | Range: $116,055 - $116,055

2018 2 penalties totaling $156,277

$156,277
Fine
March 27, 2018
$0
Payment Denial
March 27, 2018
Average: $78,139 | Range: $0 - $156,277

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

February 28, 2024
0.00

Health

December 22, 2023
0.00

Health

November 30, 2023
0.00

Health

December 5, 2022
0.00

Health

June 23, 2022
0.00

Health

March 24, 2022
0.00

Health

January 6, 2022
0.00

Health

November 9, 2021
0.00

Health

August 17, 2021
0.00

Health

January 12, 2021
0.00

Quality Measures

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
225063
225063
5084854040
Middlesex

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual