Care One At Redstone
CARE ONE AT REDSTONE in EAST LONGMEADOW, MA — inspection on March 31, 2026.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
P.M., the Nurse Practitioner (NP) said she had examined Resident #1 on 01/26/26 at the facility and
been a prolonged period between when Resident #1's urine culture results had been available and
responsibility to follow-up with laboratory results but that this had not happened causing a delay in treatment for Resident #1. On 03/31/26, the Facility was found to be in Past Non-Compliance and presented the Surveyor with a plan of correction, with an effective date of 02/11/26, which addressed the area(s) of concern as evidenced by:A. Resident #1 no longer resides in the Facility.C.
On 02/03/26, the Director of Nurses and/or designee developed a Performance Improvement Plan including audits, re-education of nurses, and reporting to Quality Assurance Performance Improvement Committee.B. On 02/03/26, the Director of Nurses and/or designee initiated a facility wide audit of urine specimen results for the prior 30 days to ensure lab values were received at the facility and reported to the Provider timely.D. On 02/03/26, the Assistant Director of Nurse and/or designee completed an in-service for Nurses regarding their responsibility for obtaining laboratory results, notifying the Provider, and documentation in the medical record.E.
The Director of Nursing and Administrator met with the Medical Provider team to address the concern.F.
The Concern will be discussed at the facility monthly QAPI meetings, until the facility determines substantial compliance has been achieved.G.
The Director of Nursing and/or designee are responsible for compliance.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in EAST LONGMEADOW, MA, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CARE ONE AT REDSTONE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.