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Complaint Investigation

Care One At Redstone

October 22, 2025 · East Longmeadow, MA · 135 Benton Drive
Citations 1
CMS Rating 2/5
Beds 254
Provider ID 225299
Healthcare Facility
Care One At Redstone
East Longmeadow, MA  ·  View full profile →
Inspection Summary

CARE ONE AT REDSTONE in EAST LONGMEADOW, MA — inspection on October 22, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0806
Nutrition and Dietary Deficiencies
Actual Harm

and meal choice will be highlighted by the Food Service Director or Designee on meal ticket with highlighting marker.F) On 09/16/25 (and ongoing), the Administrator or Designee began conducting daily audits to ensure allergen food was prepared and stored separately, labeled appropriately and plated according to tray ticketG) On 09/16/25 (and ongoing), the Administrator or Designee began conducting daily audits that pink meal tickets were utilized for residents with food allergies.H) On 09/17/25 (and ongoing), the Administrator inventoried and compiled a list of in-stock food products in the Dietary department that contains onions, this list is updated with every delivery and is hanging up in the food preparation area.I) On 09/19/25, an Ad-Hoc Quality Assurance and Performance Improvement (QAPI) meeting was conducted, and the Plan of Correction was reviewed and approved by the Interdisciplinary Team. J) The Administrator and/or their Designee are responsible for overall compliance of this plan of correction.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in EAST LONGMEADOW, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CARE ONE AT REDSTONE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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