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Health Inspection

Willows Of New Castle

March 6, 2026 · New Castle, IN · 1023 N 20th St
Citations 5
CMS Rating 2/5
Beds 95
Provider ID 155089
Healthcare Facility
Willows Of New Castle
New Castle, IN  ·  View full profile →
Inspection Summary

WILLOWS OF NEW CASTLE in NEW CASTLE, IN — inspection on March 6, 2026.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited WILLOWS OF NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2026-03-06.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of WILLOWS OF NEW CASTLE.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited WILLOWS OF NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0688 during a standard health inspection conducted on 2026-03-06.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of WILLOWS OF NEW CASTLE.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited WILLOWS OF NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0744 during a standard health inspection conducted on 2026-03-06.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of WILLOWS OF NEW CASTLE.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited WILLOWS OF NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0755 during a standard health inspection conducted on 2026-03-06.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of WILLOWS OF NEW CASTLE.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited WILLOWS OF NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2026-03-06.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of WILLOWS OF NEW CASTLE.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW CASTLE, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WILLOWS OF NEW CASTLE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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