Carlton At The Lake, The
CARLTON AT THE LAKE, THE in CHICAGO, IL — inspection on August 25, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
day and it took about 2.5 hours to complete. V5 states once R1 and R2's clothes were cleaned and
laundry room so they can be picked up. V5 states she also called V1 to inform her that R1 and R2's
down to pick up R1 and R2's clothes. V5 states she then left for the day and has not seen R1 and R2's clothing items since then. V5 states she did not see who picked R1 and R2's clothes up, but the next day, their clothes were no longer there. V5 states R1 and R2's clothes should not be missing because she followed instructions and washed and returned the clothes like V1 asked her to do. V5 states resident's clothes should not be kept for long periods of time and should be returned to them either the same day or by the next day. On 08/24/2025 at 3:01PM, V1 (Administrator) states she currently does not know the location of R1 and R2's clothes and have to continue to follow up with this matter.
V1 states she spoke with V2 (Assistant Administrator) and V2 informed her that he brought R1 and R2's clothes to the directly. V1 states if the facility is unable to located R1 and R2's belongings, the facility will reimburse R1 and R2 within one week because she wants R1 and R2 to have clothes to wear.Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2018 documents in part, You have the right to keep and wear your own clothing.
You may keep and use your own property.
145679 08/25/2025
Carlton at the Lake, The 725 West Montrose Avenue Chicago, IL 60613
furniture is best disinfected with heat or fumigation off-site.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.