Carlton At The Lake, The
Inspection Findings
F-Tag F0557
F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
that Resident R1 and Resident R2 needed their clothes washed and dried due to bed bugs. V5 states a CNA/certified nursing assistant brought their clothes down to the laundry room. V5 states V1 (Administrator) also came down to
the laundry room and told her to wash Resident R1 and Resident R2's clothes right away and return them right away. V5 states
she washed Resident R1 and Resident R2's clothing the same day and it took about 2.5 hours to complete. V5 states once Resident R1 and Resident R2's clothes were cleaned and dried, she wrote their names on a piece of paper and placed it inside of their laundry bags for identification purposes. V5 states she then placed their bags of clothes on a table located outside the laundry room so they can be picked up. V5 states she also called V1 to inform her that Resident R1 and Resident R2's clothing was ready to be picked up from laundry. V5 states V1 informed her that someone would come down to pick up Resident R1 and Resident R2's clothes. V5 states she then left for the day and has not seen Resident R1 and Resident R2's clothing items since then. V5 states she did not see who picked Resident R1 and Resident R2's clothes up, but the next day, their clothes were no longer there. V5 states Resident R1 and Resident R2's clothes should not be missing because
she followed instructions and washed and returned the clothes like V1 asked her to do. V5 states resident's clothes should not be kept for long periods of time and should be returned to them either the same day or by the next day. On 08/24/2025 at 3:01PM, V1 (Administrator) states she currently does not know the location of Resident R1 and Resident R2's clothes and have to continue to follow up with this matter. V1 states she spoke with V2 (Assistant Administrator) and V2 informed her that he brought Resident R1 and Resident R2's clothes to the directly. V1 states if the facility is unable to located Resident R1 and Resident R2's belongings, the facility will reimburse Resident R1 and Resident R2 within one week because she wants Resident R1 and Resident R2 to have clothes to wear.Ombudsman Residents' Rights for People
in Long-Term Care Facilities dated 11/2018 documents in part, You have the right to keep and wear your own clothing. You may keep and use your own property.
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
08/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Carlton at the Lake, The
725 West Montrose Avenue Chicago, IL 60613
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0925
Federal health inspectors cited CARLTON AT THE LAKE, THE in CHICAGO, IL for a deficiency under regulatory tag F-F0925 during a complaint investigation conducted on 2025-08-25.
Category: Environmental Deficiencies
The facility was found deficient in the following area: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 2 deficiencies cited during this inspection of CARLTON AT THE LAKE, THE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-08-26.
CARLTON AT THE LAKE, THE in CHICAGO, IL inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO, IL, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CARLTON AT THE LAKE, THE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.