Carlton At The Lake, The
CARLTON AT THE LAKE, THE in CHICAGO, IL — inspection on August 25, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
that R1 and R2 needed their clothes washed and dried due to bed bugs. V5 states a CNA/certified nursing assistant brought their clothes down to the laundry room. V5 states V1 (Administrator) also came down to the laundry room and told her to wash R1 and R2's clothes right away and return them right away. V5 states she washed R1 and R2's clothing the same day and it took about 2.5 hours to complete. V5 states once R1 and R2's clothes were cleaned and dried, she wrote their names on a piece of paper and placed it inside of their laundry bags for identification purposes. V5 states she then placed their bags of clothes on a table located outside the laundry room so they can be picked up. V5 states she also called V1 to inform her that R1 and R2's clothing was ready to be picked up from laundry. V5 states V1 informed her that someone would come down to pick up R1 and R2's clothes. V5 states she then left for the day and has not seen R1 and R2's clothing items since then. V5 states she did not see who picked R1 and R2's clothes up, but the next day, their clothes were no longer there. V5 states R1 and R2's clothes should not be missing because she followed instructions and washed and returned the clothes like V1 asked her to do. V5 states resident's clothes should not be kept for long periods of time and should be returned to them either the same day or by the next day. On 08/24/2025 at 3:01PM, V1 (Administrator) states she currently does not know the location of R1 and R2's clothes and have to continue to follow up with this matter. V1 states she spoke with V2 (Assistant Administrator) and V2 informed her that he brought R1 and R2's clothes to the directly. V1 states if the facility is unable to located R1 and R2's belongings, the facility will reimburse R1 and R2 within one week because she wants R1 and R2 to have clothes to wear.Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2018 documents in part, You have the right to keep and wear your own clothing.
You may keep and use your own property.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
08/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Carlton at the Lake, The
725 West Montrose Avenue Chicago, IL 60613
SUMMARY STATEMENT OF DEFICIENCIES
Federal health inspectors cited CARLTON AT THE LAKE, THE in CHICAGO, IL for a deficiency under regulatory tag F-F0925 during a complaint investigation conducted on 2025-08-25.
Category: Environmental Deficiencies
The facility was found deficient in the following area: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 2 deficiencies cited during this inspection of CARLTON AT THE LAKE, THE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-08-26.