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Complaint Investigation

Three Springs Sr Living & Rhab

Inspection Date: August 13, 2025
Total Violations 3
Facility ID 145497
Location CHESTER, IL
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Inspection Findings

F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0677 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

document Resident R10 received showers on 7/4/25, 7/15/25, 7/18/25, 7/22/25, and 8/1/25. 4. Resident R11's admission record, print date of 8/12/25, documented Resident R11 was admitted to the facility on [DATE REDACTED] and has diagnoses including cerebral infarction, intervertebral disc degeneration, sciatica, tremors, repeated falls, and retention of urine. Resident R11's MDS, dated [DATE REDACTED], documented Resident R11 is moderately cognitively impaired and is dependent

on staff for bathing. On 8/11/25 at 12:15 PM Resident R11 stated to surveyor when do I get a shower? It's been a long time now. Resident R11's hair appeared greasy and unkempt. On 8/11/25 at 2:12 PM V1 (Administrator) stated

the facility does not have any documentation of Resident R11 receiving a shower in July nor August. On 8/11/25 at 9:25 AM V11 (CNA) stated no administration staff help care for the residents when they are short staffed, and residents do not get showers on the days the facility does not have enough CNAs. On 8/11/25 at 9:48 AM V13 (CNA) stated the facility does not have enough CNAs, and showers don't get done like they are supposed to. On 8/11/25 at 2:02 PM surveyor requested shower records from V2 (Director of Nursing/DON). V2 stated she has no proof the showers were completed as there is missing documentation showing the showers were completed. V2 stated V1 started a QAPI (Quality Assurance Performance Improvement) on showers last week when she realized there was an issue. Surveyor asked V2 if the issue with showers not getting completed was due to lack of staff and V2 replied I don't know. On 8/11/25 at 2:12 PM V1 (Administrator) stated she started a QAPI on showers because last Friday one of the nurses called her and told her showers didn't get done. V1 stated she does not have any shower sheets for Resident R2 nor Resident R11 for June nor July. On 8/11/25 at 2:39 PM V2 (DON) stated it is the policy for residents to get at least 2 showers per week. On 8/12/25 at 11:32 AM V1 (Administrator) stated they do not have a policy on the frequency of resident showers although they are supposed to offer each resident 2 showers per week.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/13/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Three Springs Sr Living & Rhab

161 Three Springs Road Chester, IL 62233

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Based on observation, interview, and record review the facility failed implement fall interventions as care planned for 1 of 3 residents (Resident R5) reviewed for falls in the sample of 15. Findings Include:Resident R5's admission record, print date of 8/7/25, documented Resident R5 has diagnoses including metabolic encephalopathy, orthostatic hypotension, chronic atrial fibrillation, atherosclerotic heart disease, hypothyroidism, hyperlipidemia, major depressive disorder, cognitive communication deficit, hypertension, urine retention, and a history of falling. Resident R5's MDS (Minimum Data Set), dated 7/25/25, documented Resident R5 is moderately cognitively impaired and requires supervision or touching assistance with transfers. Resident R5's progress note, dated 8/3/25 at 4:20 PM, documented resident got herself up (and was) unattended in the dining room, her alarm sounded, and she was on the floor, fall witnessed, and no head involvement. Resident R5's progress note, dated 8/8/25 at 3:49 PM, documented staff call this LPN (Licensed Practical Nurse) to DR (dining room), upon entering DR resident was noted sitting on her buttocks in front of her w/c (wheelchair), no injury noted. ROM (range of motion) WNL (within normal limits) for this resident. Resident R5's care plan, undated, documented Resident R5 is at risk for falls. Resident R5's care plan interventions include non-skid socks and non-skid mat below and on top of wheelchair pad. On 8/11/25 at 10:53 AM Resident R5 was observed sitting in her wheelchair in the dining room. Resident R5 was wearing black and white socks that did not have non-skid material on the sole of the sock. On 8/12/25 at 1:52 PM surveyor observed Resident R5's wheelchair along with V1 (Administrator) to see if Resident R5 had a non-skid mat below and on top of her wheelchair pad. V1 stood Resident R5 up from her wheelchair and raised the wheelchair cushion.

No non-skid mat was observed below nor on top of Resident R5's wheelchair pad. V1 confirmed Resident R5's fall intervention of a non-skid mat was not in place per Resident R5's care plan. On 8/12/25 at 2:53 PM V1 (Administrator) stated she expects resident fall interventions to be in place per their care plans.The facility's Falls and Fall Risk Managing policy, dated 3/2018, documented based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling. It continues, Resident-Centered Approaches to Managing Falls and Fall Risk: 1. The staff, with the input of the attending physician, will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of falls. 2. If a systematic evaluation of a resident's fall risk identified several possible interventions, the staff may choose to prioritize interventions. 3. Examples of initial approaches might include exercise and balance training, a rearrangement of room furniture, improving footwear, changing the lighting, etc. 4. In conjunction with the consultant pharmacist and nursing staff, the attending physician will identify and adjust medications that may be associated with an increased risk of falling or indicate why those medications could not be tapered or stopped, even for a trial period. 5. If falling recurs despite initial interventions, staff will implement additional or different interventions or indicate why the current approach remains relevant. 6. If underlying causes cannot be readily identified or corrected, staff will try various interventions, based on assessment of the nature or category of falling, until falling is reduced or stopped, or until the reason for the continuation of the falling is identified as unavoidable. 7. In conjunction with the attending physician, staff will identify and implement relevant interventions to try to minimize serious consequences of falling. 8. Position-change alarms will not be used as the primary or sole intervention to prevent falls but rather will be used to assist the staff in identifying patterns and routines of the resident. The use of alarms will be monitored for efficacy and staff will respond to alarms in a timely manner.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/13/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Three Springs Sr Living & Rhab

161 Three Springs Road Chester, IL 62233

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0725 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

8/11/25 at 9:25 AM V11 (CNA) stated the facility has 6 CNAs today and that is enough however there have been multiple days when they only had 3 CNAs. V11 stated no administration staff help care for the residents when they are short staffed, residents do not get showers on the days the facility does not have enough CNAs, and there are times she and the other CNAs must complete mechanical lift transfers with just 1 CNAs due to the lack of staff. On 8/11/25 at 9:32 AM V12 (CNA) stated the facility frequently does not have enough CNAs on the days shift, that there are days when they just have 3 CNAs to care for all the residents, and that the night shift is short staffed too. V12 stated the Administrator said it is not her problem if people call off, the nurses don't help when they are short staffed, and that the CNAs have to transfer residents with mechanical lifts by themselves all the time due to being short staffed. V12 stated there is supposed to be a nurse or CNA on call but they refuse to come in and work when they are short staffed. On 8/11/25 at 9:48 AM V13 (CNA) stated the facility does not have enough CNAs, showers don't get done like

they are supposed to, and evening shift is even more short staffed than day shift. On 8/11/25 at 2:02 PM surveyor requested shower records from V2 (Director of Nursing/DON). V2 stated she has no proof the showers were completed as there is missing documentation showing the showers were completed. V2 stated V1 started a QAPI (Quality Assurance Performance Improvement) on showers last week when she realized there was an issue. Surveyor asked V2 if the issue with showers not getting completed was due to lack of staff and V2 replied I don't know. On 8/11/25 at 2:12 PM V1 (Administrator) stated she started a QAPI on showers because last Friday one of the nurses called her and told her showers didn't get done. V1 stated she does not have any shower sheets for Resident R2 nor Resident R11 for June nor July. On 8/11/25 at 2:39 PM V2 (DON) stated it is the policy for residents to get at least 2 showers per week. On 8/11/25 at 2:51 PM V15 (CNA) stated the facility has been short staffed with CNAs recently. V15 stated they just do the best they can because no managers come in and work when the facility is short staffed. V15 stated the facility managers tell the CNAs they have to find their own replacement if they are unable to work. On 8/12/25 at 10:56 AM V17 (Licensed Practical Nurse/LPN) stated the facility was staffed with 1 nurse on the 6 PM to 6 AM shift and she feels that is not safe. On 8/12/25 at 11:07 AM V8 (Infection Prevention/Wound Care Nurse) stated the facility had been scheduling 1 nurse on the night shift and that 1 nurse is not sufficient. V8 stated the facility is not allowed to staff with agency nurses. V8 stated the CNAs have been working short.

The facility's daily staffing pattern documents dated 7/21/25, 7/22/25, 7/23/25, 7/24/25, 7/25/25, 7/27/25, 7/28/25, 7/29/25, 7/31/25, 8/5/25, 8/6/25, 8/9/25, and 8/10/25 all documented the facility had 1 licensed nurse scheduled on the night shift from 6 PM to 6 AM for the entire facility. The facility's staffing policy, undated, documented our facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with resident care plans and the facility assessment. 1. Licensed nurses and certified nursing assistants are available 24 hours a day to provide direct resident care services. RN coverage will be provided 8 hours per day, 7 days per week. If RN coverage is not available for direct care staffing, LPN will cover with RN on call to assess and assist as needed. 2. Staffing numbers and the skill requirement of direct care staff are determined by the needs of

the residents based on each resident's plan of care.The facility's daily census report, dated 8/13/25, documented there are 66 residents residing at the facility.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

THREE SPRINGS SR LIVING & RHAB in CHESTER, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHESTER, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THREE SPRINGS SR LIVING & RHAB or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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