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Complaint Investigation

Glenwood Health And Rehabilitation

September 11, 2025 · Glenwood, GA · 41 North Fifth Street
Citations 2
CMS Rating 1/5
Beds 62
Provider ID 115703
Healthcare Facility
Glenwood Health And Rehabilitation
Glenwood, GA  ·  View full profile →
Inspection Summary

Glenwood Health and Rehabilitation in GLENWOOD, GA — inspection on September 11, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0585
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview on 9/10/2025 at 5:00 pm, the Director of Nursing (DON) stated she was not aware the facility was required to provide a written response to grievances, and she expected the grievance official or designee to follow the facility policy.During an interview on 9/10/2025 at 5:15 pm, the Administrator (ADM), stated he was not aware the facility was required to provide a written response to grievances, and he expected the grievance official or designee to follow the facility policy.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/11/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Glenwood Health and Rehabilitation

41 North Fifth Street Glenwood, GA 30428

SUMMARY STATEMENT OF DEFICIENCIES

Observation with concurrent interview of the facility's walk-in refrigerator on 9/9/2025 at 11:05 am revealed, 12 tomatoes were stored in a cardboard box with a lid.

The observation revealed the tomatoes had multiple areas of dark discoloration, and two tomatoes had white hair-like growth identified by the DM as mold.

The observation also revealed two oranges stored in a cardboard box with a lid.

The oranges were covered with black/white hair-like growth identified by the DM as mold.

The DM stated she checked the refrigerated storage areas daily for properly stored items and removed any expired items she found.

The DM stated that she had most recently checked the walk-in refrigerator that morning but stated, I missed these items.Interview with the Registered Dietician (RD) by telephone on 9/9/2025 at 2:44 pm revealed, the steam table should not be used for hot temperature holding, but hot foods should be placed in the oven and monitored to maintain a hot holding temperature of 140 degrees F.

The RD stated that an oven set to 100 degrees F would not maintain hot foods of at least 140 degrees F.

The RD stated that she expected hot foods to be placed on the steam table approximately 30 minutes before the meal service.

The RD stated the staff should conduct daily checks of the cold food storage for expired items and remove any items that were stored past their use-by-date.Interviews with the Director of Nursing (DON) and the Administrator (ADM) on 9/10/2025 at 5:00 pm revealed, the DON stated that the dietary staff required some education regarding kitchen sanitation and safe cooking practices.

The ADM stated that he expected the DM to check kitchen sanitation daily and oversee the cooks during meal preparation.

The ADM stated he expected the cooks to follow a food safety and certification program's cooking practices and recommendations.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GLENWOOD, GA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Glenwood Health and Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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