Civita Care Center At Newington
CIVITA CARE CENTER AT NEWINGTON in NEWINGTON, CT — inspection on December 19, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Observation of the secured memory care unit and interview with the DON on 12/18/25 at 2 PM identified that when visitors enter and exit the secured memory care unit, staff should enter the secured door code to assist visitors in and out.
The DON identified staff should stay at the door as visitors pass through the doorway, then close the door and ensure the door is secured, which is indicated by a light illuminating red above the door.
Staff should not give the door security code to visitors or residents. On 11/19/25 Resident #1 was last seen seated in the lounge area adjacent to the locked exit door.
The DON identified the facility investigation revealed Resident #1 likely exited the secured unit when visitors entered/exited and further identified there were multiple unfamiliar visitors on the secured memory care unit on 11/19/25.
The facility was unable to identify which staff member assisted the visitors in or out when Resident #1 exited.
The DON indicated that the staff member who entered the secure door code must not have remained at the door to ensure no residents exited and that after exiting the secured memory care unit, Resident #1 proceeded to exit the facility's main entrance unseen by the receptionist.
The facility Elopement Prevention and Door Safety Policy identified residents with a history of dementia and wandering were at increased risk of elopement.
The policy further identified large groups of visitors presented a risk for unnoticed residents to exit the locked unit and staff should monitor exit doors more closely during peak visitor times and to ensure residents do not exit with visitors.
Review of facility documentation identified that a Plan of Correction was initiated immediately to include:Staff training was completed and included review of the Elopement Prevention and Door Safety Policy, rounding expectations, visual oversight of residents, alarm response and visitor monitoring.Random audits were completed daily for two (2) weeks, then three (3) times weekly for two (2) weeks, then weekly for one (1) month to ensure Wader Guard devices were in place and functional, door alarms were operational, care plans were accurate, and staff followed visitor exit-monitoring procedures to ensure no residents exited unsupervised and the door was secured before leaving/entering the area.Audits will be reviewed at the monthly QAPI meetings.The Administrator and DON were responsible for the Plan of Correction with a compliance date of 11/22/25.
The Plan of Correction was reviewed by the State Agency during an on-site visit on 12/19/25 and the facility met all components for past non-compliance.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.