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Empress Care Center, Llc

📍 1299 S. Bascom Avenue, San-jose, CA 95128 📞 (408) 287-0616 🛏️ 67 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $1,973

$1,973
Mar 7, 2022

Fine

2021 4 penalties totaling $4,576

$1,638
Dec 20, 2021

Fine

$1,300
Sep 27, 2021

Fine

$983
Aug 23, 2021

Fine

$655
Jul 5, 2021

Fine

2020 1 penalties totaling $19,500

$19,500
Aug 21, 2020

Fine

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Health Violations by Year

2025 12 violations

Tag 0578 E Apr 28, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: May 1, 2025
Tag 0656 D Apr 28, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 1, 2025
Tag 0684 D Apr 28, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 2, 2025
Tag 0695 D Apr 28, 2025

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 1, 2025
Tag 0700 F Apr 28, 2025

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: May 1, 2025
Tag 0755 D Apr 28, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 11, 2025
Tag 0756 D Apr 28, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: May 1, 2025
Tag 0804 F Apr 28, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Apr 29, 2025
Tag 0812 F Apr 28, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 28, 2025
Tag 0836 F Apr 28, 2025

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

✓ Corrected: May 16, 2025
Tag 0880 E Apr 28, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 29, 2025
Tag 0908 E Apr 28, 2025

Keep all essential equipment working safely.

✓ Corrected: Apr 28, 2025

2023 13 violations

Tag 0578 E Dec 22, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 21, 2023
Tag 0645 D Dec 22, 2023

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Dec 22, 2023
Tag 0656 D Dec 22, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 22, 2023
Tag 0684 D Dec 22, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 22, 2023
Tag 0700 E Dec 22, 2023

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Dec 22, 2023
Tag 0758 D Dec 22, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 22, 2023
Tag 0759 D Dec 22, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 22, 2023
Tag 0761 D Dec 22, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 22, 2023
Tag 0806 D Dec 22, 2023

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Dec 22, 2023
Tag 0812 D Dec 22, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 22, 2023
Tag 0880 E Dec 22, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 22, 2023
Tag 0883 D Dec 22, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Dec 22, 2023
Tag 0909 D Dec 22, 2023

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

✓ Corrected: Dec 22, 2023
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2022 17 violations

Tag 0622 D Sep 2, 2022

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Oct 2, 2022
Tag 0637 D Sep 2, 2022

Assess the resident when there is a significant change in condition

✓ Corrected: Oct 2, 2022
Tag 0640 D Sep 2, 2022

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Oct 2, 2022
Tag 0656 E Sep 2, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 2, 2022
Tag 0684 D Sep 2, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 2, 2022
Tag 0686 D Sep 2, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Oct 2, 2022
Tag 0689 D Sep 2, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 2, 2022
Tag 0695 D Sep 2, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 2, 2022
Tag 0756 E Sep 2, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Oct 2, 2022
Tag 0757 D Sep 2, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Oct 2, 2022
Tag 0758 D Sep 2, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 2, 2022
Tag 0759 E Sep 2, 2022

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Oct 2, 2022
Tag 0803 E Sep 2, 2022

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Oct 2, 2022
Tag 0812 E Sep 2, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 2, 2022
Tag 0813 D Sep 2, 2022

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

✓ Corrected: Oct 2, 2022
Tag 0880 E Sep 2, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 2, 2022
Tag 0921 D Sep 2, 2022

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Oct 2, 2022

2021 2 violations

Tag 0645 D Oct 1, 2021

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Oct 18, 2021
Tag 0689 D May 11, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 19, 2021
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2020 5 violations

Tag 0880 F Nov 19, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 18, 2020
Tag 0684 D Aug 21, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Tag 0880 F Aug 21, 2020

Provide and implement an infection prevention and control program.

Tag 0812 E Apr 3, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Tag 0880 F Apr 3, 2020

Provide and implement an infection prevention and control program.

2019 9 violations

Tag 0558 D Sep 25, 2019

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 14, 2019
Tag 0609 D Sep 25, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 14, 2019
Tag 0641 D Sep 25, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 14, 2019
Tag 0658 D Sep 25, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 14, 2019
Tag 0689 D Sep 25, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 14, 2019
Tag 0698 D Sep 25, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Oct 14, 2019
Tag 0812 E Sep 25, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 14, 2019
Tag 0849 D Sep 25, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Oct 14, 2019
Tag 0626 D Jul 24, 2019

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Aug 7, 2019
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2018 14 violations

Tag 0550 D Sep 28, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Oct 18, 2018
Tag 0609 D Sep 28, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 18, 2018
Tag 0623 E Sep 28, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Oct 18, 2018
Tag 0641 D Sep 28, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 18, 2018
Tag 0679 D Sep 28, 2018

Provide activities to meet all resident's needs.

✓ Corrected: Oct 18, 2018
Tag 0684 D Sep 28, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 18, 2018
Tag 0689 D Sep 28, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 18, 2018
Tag 0804 D Sep 28, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Oct 18, 2018
Tag 0812 F Sep 28, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 18, 2018
Tag 0880 D Sep 28, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 18, 2018
Tag 0912 B Sep 28, 2018

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Oct 18, 2018
Tag 0943 D Sep 28, 2018

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

✓ Corrected: Oct 18, 2018
Tag 0658 D Mar 9, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 29, 2018
Tag 0689 D Mar 9, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 29, 2018

2017 7 violations

Tag 0309 D Sep 15, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Oct 11, 2017
Tag 0329 D Sep 15, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Oct 11, 2017
Tag 0332 D Sep 15, 2017

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Oct 11, 2017
Tag 0371 D Sep 15, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Oct 11, 2017
Tag 0431 D Sep 15, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Oct 11, 2017
Tag 0152 D Jun 8, 2017

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Jun 15, 2017
Tag 0226 D Jun 8, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Jun 15, 2017
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