Complaint Investigation

Highland Care Center Of Redlands

September 26, 2025 · Redlands, CA · 700 E Highland Ave

Citations 1

CMS Rating 3/5

Beds 80

Provider ID 055650

Healthcare Facility

Highland Care Center Of Redlands

Redlands, CA · View full profile →

Inspection Summary

Highland Care Center of Redlands in Redlands, CA — inspection on September 26, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Potential for More Than Minimal Harm

providing measures to safeguard valuables from easy public access. DON stated the facility has physical safeguards, such as controlled access, locked safes available for resident valuables; inventory tracking or personal belongings; signed acknowledgements when residents withdraw cash; and staff education and enforcement on abuse, neglect, and misappropriation. DON further stated facility staff did not follow policy for this matter.A review of the job description titled, Certified Nurse Assistant, indicated, .Essential duties and responsibilities:.Abiding with all facility policies and procedures including not disclosing user ID codes and passwords.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Redlands, CA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Highland Care Center of Redlands or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Highland Care Center Of Redlands

Inspection Findings

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