Marquis Care At Shasta
MARQUIS CARE AT SHASTA in REDDING, CA — inspection on September 12, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 9/10/25 2:25 Licensed Nurse (LN) C stated, [Resident 1] has delusions causing fear. I do know right in the middle of direct care, when you are not expecting he will just start hitting at you. I do confirm no staff should hold [Resident 1]'s hands or continue care if he is really upset or hitting, they should walk away and come back later.
During an interview on 9/10/25 at 2:55 pm, CNA G stated, I did witness CNA I hold [Resident 1]'s hands down to his chest while we were changing the linen during direct personal care. I told her to leave the room, and I had another staff member help me complete the bed change. I reported CNA I immediately for her behavior.
During an interview on 9/10/25 at 3:30 pm, the Admin and DON confirmed CNA I had not treated Resident 1 with respect and dignity while providing care, which was a violation of Resident 1's rights.
Both Admin and DON confirmed treating any resident in a rude, disrespectful manner, or holding their hands down for any amount of time is unacceptable and will not be tolerated under any circumstances.
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