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Complaint Investigation

North Long Beach Post Acute

September 10, 2025 · Long Beach, CA · 260 E Market St
Citations 2
CMS Rating 1/5
Beds 120
Provider ID 055995
Healthcare Facility
North Long Beach Post Acute
Long Beach, CA  ·  View full profile →
Inspection Summary

North Long Beach Post Acute in LONG BEACH, CA — inspection on September 10, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0552
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview on 9/10/2025 at 11:49 a.m., with Resident 1's RP, Resident 1's RP stated he had discussed during an Interdisciplinary Team meeting ([IDT] a group of professionals from different fields who work together to achieve a common goal), he did not want the assigned podiatrist to see Resident 1.

The RP stated a few weeks ago, he came to see Resident 1 and he found the podiatrist removing her socks and he immediately told him (the podiatrist) that he would prefer Resident 1 not be seen.

The RP stated he informed the Social Services Director (SSD) and the Director of Nursing (DON) to have Resident 1 removed from the list and the SSD stated she would.

During an interview on 9/10/2025 at 1:37 p.m., with the SSD, the SSD stated last month (8/2025), Resident 1's RP informed her that he did not want the podiatrist to see Resident 1.

The SSD stated she was not aware of any previous requests from Resident 1's RP to remove Resident 1 from the podiatrist list.During an interview on 9/10/2025 at 2:10 p.m., with the DON, the DON stated the social services department should be coordinating with the podiatrist office regarding which residents are to be seen.

The DON stated that the request made by Resident 1's RP to remove the resident from the podiatry list was overlooked.

The DON stated that this coordination should have occurred when the RP initially made the request in 1/2025.During a review of the facility's policy and procedure (P/P) titled Resident Rights, dated 12/2021, the P/P indicated federal and state laws guarantee certain basic rights to all residents of the facility, these rights include the resident's right to be informed of and participate in, his or her care planning and treatment.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/10/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

North Long Beach Post Acute

260 E Market St Long Beach, CA 90805

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 9/10/2025 at 2:10 p.m., the Director of Nursing (DON) stated she received a phone call from Licensed Vocational Nurse (LVN) 1 after Resident 1 was found on the floor.

The DON stated LVN 1 was scared to report Resident 1's fall to the RP.

The DON stated she had to guide LVN 1 to ensure everything was completed for Resident 1 post fall.

The DON stated Resident 1's RP should have been notified at the time of the incident.During a review of the facility's policy and procedure (P/P) titled Change in Condition: Notification of, dated 8/25/2021, the P/P indicated the facility must inform the resident representative as soon as possible where there is an accident involving the resident.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LONG BEACH, CA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from North Long Beach Post Acute or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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