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Highland Palms Healthcare Center is a 5-star rated nursing home in Highland, CA with 99 beds. CMS sub-ratings: health inspections 4/5, staffing 2/5, quality measures 5/5.

The facility has 47 health violations on record. Federal fines total $9,750 across 1 enforcement action. Most recent inspection: August 26, 2024.

Data synthesized from CMS.gov and California public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2020 1 penalties totaling $9,750

$9,750

Fine

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Health Violations by Year

2024 3 violations

Tag 0684 D Aug 26, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 29, 2024
Tag 0656 D Jun 5, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 12, 2024
Tag 0684 D Feb 22, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Feb 28, 2024

2023 2 violations

Tag 0609 D Nov 30, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 14, 2023
Tag 0623 D Apr 12, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Apr 18, 2023

2022 11 violations

Tag 0550 D Oct 28, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Dec 15, 2022
Tag 0640 D Oct 28, 2022

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Dec 15, 2022
Tag 0646 D Oct 28, 2022

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

✓ Corrected: Dec 15, 2022
Tag 0656 D Oct 28, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 15, 2022
Tag 0689 D Oct 28, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 15, 2022
Tag 0697 D Oct 28, 2022

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Dec 15, 2022
Tag 0812 F Oct 28, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 15, 2022
Tag 0842 E Oct 28, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 15, 2022
Tag 0880 D Oct 28, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 15, 2022
Tag 0690 D Aug 31, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 22, 2022
Tag 0684 D Apr 13, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 4, 2022

2021 3 violations

Tag 0689 D Sep 2, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 2, 2021
Tag 0684 D May 17, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 7, 2021
Tag 0684 D Apr 15, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 26, 2021

2020 2 violations

Tag 0658 D Nov 30, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Dec 11, 2020
Tag 0880 D Jun 25, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 14, 2020

2019 11 violations

Tag 0557 D Mar 7, 2019

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Apr 11, 2019
Tag 0607 D Mar 7, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 11, 2019
Tag 0609 D Mar 7, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 11, 2019
Tag 0610 D Mar 7, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Apr 11, 2019
Tag 0656 D Mar 7, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 11, 2019
Tag 0677 D Mar 7, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Apr 11, 2019
Tag 0689 D Mar 7, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 11, 2019
Tag 0755 D Mar 7, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 11, 2019
Tag 0761 D Mar 7, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 11, 2019
Tag 0842 E Mar 7, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 11, 2019
Tag 0880 D Mar 7, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 11, 2019

2018 9 violations

Tag 0657 D Nov 13, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 27, 2018
Tag 0554 D Apr 12, 2018

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: May 24, 2018
Tag 0578 F Apr 12, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: May 24, 2018
Tag 0657 D Apr 12, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 24, 2018
Tag 0755 D Apr 12, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 24, 2018
Tag 0812 F Apr 12, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 24, 2018
Tag 0835 D Apr 12, 2018

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

✓ Corrected: May 24, 2018
Tag 0842 D Apr 12, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: May 24, 2018
Tag 0880 F Apr 12, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 24, 2018

2017 6 violations

Tag 0279 D Apr 14, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 10, 2017
Tag 0315 D Apr 14, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: May 10, 2017
Tag 0329 D Apr 14, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: May 10, 2017
Tag 0431 D Apr 14, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: May 10, 2017
Tag 0441 D Apr 14, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: May 10, 2017
Tag 0514 D Apr 14, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: May 10, 2017

Frequently Asked Questions About Highland Palms Healthcare Center

What violations has Highland Palms Healthcare Center received?
Highland Palms Healthcare Center has 47 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Highland Palms Healthcare Center?
Highland Palms Healthcare Center has a 5-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was Highland Palms Healthcare Center last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Highland Palms Healthcare Center safe?
Safety at Highland Palms Healthcare Center should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Highland Palms Healthcare Center?
Phone: (909) 862-0611. Address: 7534 Palm Ave, Highland, CA. For visiting hours and admission information, call the facility directly.
What services does Highland Palms Healthcare Center offer?
Highland Palms Healthcare Center is a skilled nursing facility with 99 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Highland, CA?
Compare Highland Palms Healthcare Center with other nursing homes in Highland, CA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Highland, CA

Facility Rating Violations Beds
Highland Palms Healthcare Center (this facility) ★★★★★ 47 99
Highland Palms Healthcare Center ★★★★☆ 0 99
Sierra Vista ★★★☆☆ 43 116

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: August 26, 2024 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Highland Palms Healthcare Center.

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