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Sorrento: Grievance Process Failures Documented - TX
The violation was tagged at a level of minimal harm or potential for actual harm....
Latest reports, citations, and penalties from CMS data
The violation was tagged at a level of minimal harm or potential for actual harm....
That detail came from the facility's own administrator and director of nursing, who confirmed it to inspectors on December 18....
That call came in on the night of December 12, 2025, from inside Franciscan Care Center Sylvania, a 64-bed nursing home in Toledo....
The inspection, completed December 22, 2025, was triggered by a complaint....
The incident surfaced in a facility document titled "Stockton Nursing Center 5-Day Incident Summary Report," dated September 22, 2025....
She told inspectors she had never received narcotic pain medication during the day....
The inspection was triggered by a complaint....
Some hadn't completed any nursing competencies in over a year....
The fall occurred on November 13, 2025, at Avir at Giddings, a nursing facility in this small central Texas city....
Spastic quadriplegic cerebral palsy is the most severe form of the condition, causing stiffness and poor control of all limbs, the trunk, and the face....
The resident, identified in inspection records only as Resident 3, was a continuous wanderer whose care plan required direct visual observation at all times....
Sepsis, a life-threatening blood infection, had brought her through the door....
Three residents had been waiting....
The resident also had diabetes and a urinary tract infection....
They said it happened on every shift....
Resident 35, as he is identified in the report, was admitted to the Rosemead facility sometime before February 2026....
Federal inspectors documented the lapse during a complaint inspection on March 27, 2026....
Federal inspectors cited the facility following a complaint inspection on March 27, 2026....
The incident at North Pointe Care Center, a skilled nursing facility at 500 Jessie Avenue in Sacramento, took place on February 6, 2025....
The resident, identified in inspection records as R10, transferred from an assisted living home in October 2025....