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Grove at Kirkwood: Unverified Cleaners Used on Floors - MO

Healthcare Facility
Grove At Kirkwood, The
Kirkwood, MO  ·  1/5 stars

Housekeeper F said no one had told him or her how much of the new cleaner to use. Without the dispensing hookup the facility used to have, he or she poured some into the cap and tipped it into the mop bucket. That bottle, he or she noted, was the last one they had.

Two days later, Housekeeper T was doing the same thing, covering the bottom of the bucket and mopping floors with the same lavender cleaner. The old hookup system, which measured and dispensed cleaner automatically, was gone.

Inspectors checked. The EPA's certified products database returned no result for Medorra Limpreza All Purpose Cleaner Lavender scent. The product's own website produced a critical error on every visit, across four separate attempts between January 28 and February 6. The cleaner could not be verified as hospital-grade or EPA-registered by any available means.

The facility's own cleaning policy required an EPA-registered hospital disinfectant for resident rooms and floors. The facility had no Housekeeping Director. The Regional Nurse Consultant confirmed there had been no training for staff on chemical dilution.

A central supply worker who had been at the building for years said the problem started September 1, 2025, when new management took over. By October, she had been handed medical records and accounts payable on top of her existing duties. Supplies, she said, went from reliable to drastically limited almost immediately. "Before the management change, there was never a problem with supplies," she told inspectors. "When they took over, there was a budget issue."

The Administrator told inspectors there were extra supplies in the basement and that he or she had told staff to find them. He or she said housekeeping staff should already know how much chemical to use.

The housekeepers were guessing. The floors of a nursing home were being mopped with a cleaner nobody could verify, in amounts nobody had specified, because the budget had changed and nobody was in charge of making sure it hadn't.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Grove At Kirkwood, The from 2026-01-29 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 21, 2026  ·  Our methodology

Quick Answer

GROVE AT KIRKWOOD, THE in KIRKWOOD, MO was cited for violations during a health inspection on January 29, 2026.

Housekeeper F said no one had told him or her how much of the new cleaner to use.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at GROVE AT KIRKWOOD, THE?
Housekeeper F said no one had told him or her how much of the new cleaner to use.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in KIRKWOOD, MO, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from GROVE AT KIRKWOOD, THE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 265833.
Has this facility had violations before?
To check GROVE AT KIRKWOOD, THE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.