Grove at Kirkwood: Unverified Cleaning Products Used - MO
Housekeeper F showed inspectors an empty gallon jug of P&G Proline, the product the facility had previously used. He said they ran out of it a while ago but kept the bottle. Then he pointed to what they had been using instead: Medorra Limpreza All Purpose Cleaner, Lavender scent. He poured some into the cap and dropped it into the mop bucket. He wasn't sure how much to use. Nobody had trained him.
Two days later, Housekeeper T was doing the same thing, covering the bottom of the bucket with the lavender cleaner. He said he liked the old setup better, a wall-mounted dispenser that measured the chemical automatically into a hose. That system was gone.
Inspectors checked the Medorra Limpreza bottle on January 28. No EPA registration number. They searched EPA.gov on February 6. No results. They visited the product's official website on four separate dates. Each time, the site returned a critical error.
The facility's own cleaning policy required EPA-registered hospital disinfectant throughout the building. There was no Housekeeping Director to enforce it. There was no training on chemical dilution. There was no documentation that anyone had approved the switch.
A central supply worker who had been at the facility for several years told inspectors what changed. On September 1, 2025, new management took over. By October, she had been assigned medical records and accounts payable on top of her existing duties. Supplies that had never been a problem before dried up. "It changed drastically," she said. "The facility went from having supplies to limited supplies."
The Plant Operations Manager said staff submitted supply orders to corporate, and corporate decided what got sent. Staff had no say.
Administrator B told inspectors there were extra supplies in the basement and that he had told staff to show each other where to find them. He expected housekeeping to know how much chemical to use.
Nobody had taught them. Nobody had checked what they were using. And the cleaner on the mop had no verified disinfecting properties at all.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Grove At Kirkwood, The from 2026-01-29 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 21, 2026 · Our methodology
GROVE AT KIRKWOOD, THE in KIRKWOOD, MO was cited for violations during a health inspection on January 29, 2026.
Housekeeper F showed inspectors an empty gallon jug of P&G Proline, the product the facility had previously used.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.