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Lake Taylor Hosp: Resident Left Unfed for Hours - VA

Healthcare Facility
Lake Taylor Hosp
Norfolk, VA  ·  4/5 stars

Inspectors observed the resident, identified in records as R9, on September 23, 2025. Her lunch arrived at 12:02 p.m. At 12:19 p.m. and again at 12:36 p.m., she was still in bed, door closed, no staff present. At 1:16 p.m., more than an hour after the tray arrived, inspectors found her meal consumption was poor. She told them directly: no one had helped her.

The facility's own records confirmed it. Her meal acceptance history logged lunch that day at 25 percent.

Dinner went the same way. The tray arrived at 4:51 p.m., covered, door closed. At 5:21 p.m., she was asleep with the dinner untouched beside her. The record logged it as refused.

When asked why R9 hadn't received feeding assistance for either meal, LPN5 said R9 could feed herself.

That was not what the facility's own feeding list said. CNA3, who was assigned to R9 that day, pulled out the list from the nurse's station when inspectors asked. It showed R9 was to receive cueing and supervision at meals. CNA3 confirmed it.

The speech therapist, interviewed two days later, was direct: "Someone should be with R9 to cue/supervise." The therapist added that R9 would accept being fed, and confirmed she had poor meal consumption and a pressure sore.

R9 had two unstageable pressure ulcers. Her care plan contained no section addressing her eating ability or activities of daily living.

The nurse manager, asked about the gap between the diet order and the feeding list, said cueing and supervision were the same thing as what the diet order required. The speech therapist did not agree.

R9's cognitive assessment, completed on admission, showed she scored 13 out of 15, indicating she was fully aware of what was and wasn't happening around her.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Lake Taylor Hosp from 2025-09-26 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 23, 2026  ·  Our methodology

Quick Answer

LAKE TAYLOR HOSP in NORFOLK, VA was cited for violations during a health inspection on September 26, 2025.

Inspectors observed the resident, identified in records as R9, on September 23, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at LAKE TAYLOR HOSP?
Inspectors observed the resident, identified in records as R9, on September 23, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in NORFOLK, VA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from LAKE TAYLOR HOSP or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 495117.
Has this facility had violations before?
To check LAKE TAYLOR HOSP's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.