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Complete Care at Hyattsville: Rights Violations - MD

Healthcare Facility
Complete Care At Hyattsville
Hyattsville, MD  ·  2/5 stars

The self-determination citation, filed under the category of resident rights deficiencies, documented that the facility was not adequately promoting or facilitating residents' ability to direct their own care and daily decisions. Inspectors classified the violation at scope and severity level D, meaning it was isolated and caused no documented harm, but carried potential for more than minimal harm to the people living there.

That distinction matters. Nursing home residents, many of them unable to leave on their own, dependent on staff for meals, medication, and basic movement through their days, are legally entitled to retain control over decisions that remain within their reach. When a facility fails to support that, the harm is not always visible in a wound or a fall. It accumulates in small surrenders, in choices unmade, in autonomy quietly withdrawn.

The inspection was conducted on September 24, 2025, triggered by a complaint rather than a routine survey cycle. Complaint inspections are initiated when someone, a resident, a family member, a staff member, or a visitor, contacts regulators with a concern serious enough to prompt a visit. The inspection report does not identify who filed the complaint or what it alleged.

Complete Care at Hyattsville did not dispute the self-determination finding. The facility reported a correction date of December 1, 2025, more than two months after inspectors walked through the door.

The resident rights citation was one finding among 21 total deficiencies documented during the same inspection. The full scope of those violations, what categories they covered, how severe inspectors rated each one, what residents experienced, is not detailed in this report. Twenty-one deficiencies in a single inspection visit is a significant number. A facility can accumulate citations across a range of categories, from infection control to nutrition to staffing to abuse prevention, and each one represents a gap between what the facility was supposed to be doing and what inspectors found it actually doing.

The gap here, on the question of self-determination, is one that nursing home residents and their families consistently describe as among the most painful. The loss of physical independence that brings someone to a nursing facility is already a diminishment. What the law tries to preserve is something smaller and more fundamental: the right to say yes or no, to have preferences acknowledged, to be treated as a person still capable of wanting things.

Whether that right was being honored at Complete Care at Hyattsville, for how many residents, in what circumstances, on what kinds of decisions, the inspection record as provided does not say. What it says is that inspectors found a deficiency, that the deficiency was real enough to cite, and that the facility acknowledged it needed correction.

The facility set its own correction deadline nearly ten weeks out from the inspection date. Whether the changes made by December 1 were sufficient, whether the same residents who experienced the violation saw anything different in how staff treated their choices afterward, is not something the inspection report answers.

What remains is the underlying question that a resident rights citation always raises: who inside that building was not being listened to, and for how long before an inspector arrived to write it down.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Complete Care At Hyattsville from 2025-09-24 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD was cited for violations during a health inspection on September 24, 2025.

When a facility fails to support that, the harm is not always visible in a wound or a fall.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at COMPLETE CARE AT HYATTSVILLE?
When a facility fails to support that, the harm is not always visible in a wound or a fall.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HYATTSVILLE, MD, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from COMPLETE CARE AT HYATTSVILLE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 215145.
Has this facility had violations before?
To check COMPLETE CARE AT HYATTSVILLE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.