Complete Care At Hyattsville
Inspection Findings
F-Tag F0550
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0550 during a standard health inspection conducted on 2025-09-24.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0558
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0558 during a standard health inspection conducted on 2025-09-24.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0561
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0561 during a standard health inspection conducted on 2025-09-24.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0578
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0578 during a standard health inspection conducted on 2025-09-24.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0628
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2025-09-24.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0641
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0641 during a standard health inspection conducted on 2025-09-24.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure each resident receives an accurate assessment.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0655
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0655 during a standard health inspection conducted on 2025-09-24.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0656
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-09-24.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0657
F 0657
with revisions and acknowledged the concern.
Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some
FORM CMS-2567 (02/99) Previous Versions Obsolete
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
09/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Complete Care at Hyattsville
4922 Lasalle Road Hyattsville, MD 20782
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0658
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-09-24.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0677
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-09-24.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0686
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0686 during a standard health inspection conducted on 2025-09-24.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0695
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2025-09-24.
Category: Quality of Life and Care Deficiencies
The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0730
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0730 during a standard health inspection conducted on 2025-09-24.
Category: Nursing and Physician Services Deficiencies
The facility was found deficient in the following area: Observe each nurse aide's job performance and give regular training.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0761
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-09-24.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0812
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2025-09-24.
Category: Nutrition and Dietary Deficiencies
The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0842
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Based on clinical record review, interviews and review of a complaint, it was determined the facility staff failed to maintain accurate medical records in accordance with accepted professional standards This was evident for 2 (#3, #285) out of 46 sampled residents reviewed during the annual survey.The findings include:1.Resident #3 was admitted to the facility in June 2025 with diagnoses including Chronic Respiratory Failure and Anoxic Brain and is ventilator dependent.
On 09/18/25 at 8:16 AM a review of Resident #3's clinical record revealed a physician order written on 06/10/25 stating NPO (nothing by mouth) diet, NPO texture, NPO consistency. The resident received nutrition and medications through a gastrostomy tube (G-tube).
Further review of the resident's clinical record revealed a physician order as follows: Atorvastatin Calcium Oral Tablet 20mg. Give 1 tablet by mouth at bedtime for Hyperlipidemia Order Date 06/11/2025. The Medication Administration Record revealed the nurses signed off on the medication being administered by mouth from the date it was ordered to 09/17/25.
On 09/18/25 at 09:37 during an interview, the Unit Manager #17 was asked whether the resident received medication by mouth. The manager stated that the resident is NPO and cannot take medications by mouth.
The surveyor requested the Unit Manager #17 to review Resident 3's clinical records. Upon review, the Unit Manager confirmed the surveyor's findings and stated, that is a mistake, the resident does not get anything by mouth.
On 09/18/25 at 10:12 AM the Director of Nursing (DON), in an interview was notified of the findings and stated that it was a documentation error as the resident was not given the medication by mouth. Later, on 09/18/25, the DON gave the surveyor a copy of the resident's physician order and Medication Administration Record which showed that corrections were made to Resident #3's electronic record on 09/18/25 at 9:55 AM after the surveyor's intervention to reveal Atorvastatin was being administered via G-tube.
- 2. On 9/23/2025 at 9:32 AM, a review of complaint #2584751, dated 8/8/25 indicated that Resident #285
experienced multiple falls during their stay in the facility. A progress note from 6/7/25, documented a fall where Resident #285 expressed pain when the nurse touched their lower extremity. A pro re nata (PRN) or as needed Tylenol was administered at that time.
On 9/23/2025 at 4:28 PM, a subsequent review of Resident #285's June Medication Administration Record (MAR) revealed that the administered PRN Tylenol was not signed as given.
On 9/24/2025 at 8:34 AM, in an interview with the Director of Nursing (DON), he stated that during fall incidents the nurses are expected to assess the residents and administer ordered pain medication during fall incidents. The DON was informed of this concern and acknowledged the finding.
FORM CMS-2567 (02/99) Previous Versions Obsolete
Event ID:
Facility ID:
If continuation sheet
F-Tag F0880
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-09-24.
Category: Infection Control Deficiencies
The facility was found deficient in the following area: Provide and implement an infection prevention and control program.
Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0919
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0919 during a standard health inspection conducted on 2025-09-24.
Category: Environmental Deficiencies
The facility was found deficient in the following area: Make sure that a working call system is available in each resident's bathroom and bathing area.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0921
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0921 during a standard health inspection conducted on 2025-09-24.
Category: Environmental Deficiencies
The facility was found deficient in the following area: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
F-Tag F0947
Federal health inspectors cited COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD for a deficiency under regulatory tag F-F0947 during a standard health inspection conducted on 2025-09-24.
Category: Nursing and Physician Services Deficiencies
The facility was found deficient in the following area: Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 21 deficiencies cited during this inspection of COMPLETE CARE AT HYATTSVILLE.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-12-01.
COMPLETE CARE AT HYATTSVILLE in HYATTSVILLE, MD inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HYATTSVILLE, MD, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from COMPLETE CARE AT HYATTSVILLE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.