Deep Creek Health & Rehab: Pest Control Failures - VA
When inspectors toured the kitchen on September 17, a fly was observed circling the room. The Certified Dietary Manager acknowledged flies appeared there periodically, then added that whatever was happening in the kitchen was minor compared to pest activity elsewhere in the building.
The facility's pest control service had been suspended for nonpayment. The former interim administrator, who ran the facility from July until September 12, said he learned the vendor had put services on hold after observing pest activity himself in the weeks before his departure. He said he contacted the corporate accounts payable clerk, confirmed the bill had been paid, and assumed services would resume. He never called the pest control company to verify.
Residents had been complaining about flies since August. The interim administrator said the flies were coming through the smoking patio door, which residents propped open. Staff were told to monitor the door. Nobody confirmed whether a vendor was actively treating the building during that stretch.
The Director of Nursing said she knew about the gnat problem from morning meetings. She expected the Maintenance Director to review logbooks daily, address pest concerns, and escalate to the vendor if he couldn't resolve them himself. The current administrator said much the same: residents should tell staff, staff should tell supervisors, supervisors should raise it at morning meetings, and the Maintenance Director should fix it or call for help.
What the facility had, in practice, was a lapsed vendor contract, a kitchen where staff improvised with parchment paper, and a chain of expected escalations that had not caught the gap.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Deep Creek Health & Rehabilitation from 2025-09-19 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 23, 2026 · Our methodology
Deep Creek Health & Rehabilitation in CHESAPEAKE, VA was cited for violations during a health inspection on September 19, 2025.
When inspectors toured the kitchen on September 17, a fly was observed circling the room.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.