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Complaint Investigation

Deep Creek Health & Rehabilitation

Inspection Date: September 19, 2025
Total Violations 6
Facility ID 495330
Location CHESAPEAKE, VA
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Inspection Findings

F-Tag F0582

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0582 during a complaint investigation conducted on 2025-09-19.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

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F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0677 during a complaint investigation conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

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F-Tag F0835

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0835 during a complaint investigation conducted on 2025-09-19.

Category: Administration Deficiencies

The facility was found deficient in the following area: Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0880 during a complaint investigation conducted on 2025-09-19.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

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F-Tag F0925

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited GREENBRIER REGIONAL MEDICAL CENTER in CHESAPEAKE, VA for a deficiency under regulatory tag F-F0925 during a complaint investigation conducted on 2025-09-19.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of GREENBRIER REGIONAL MEDICAL CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-27.

📋 Inspection Summary

Deep Creek Health & Rehabilitation in CHESAPEAKE, VA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHESAPEAKE, VA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Deep Creek Health & Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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