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Pontiac Nursing Home: Food Safety Violations Found - NY

Healthcare Facility
Pontiac Nursing Home
Oswego, NY  ·  2/5 stars

The steam table violation was straightforward. The unit's indicator light was off during meal service. The Food Service Director told inspectors that staff were supposed to switch it on roughly 30 minutes before service to ensure temperatures reached and held at 140 degrees Fahrenheit, the threshold below which bacteria can grow in hot food. The light was off. The food went out anyway.

The cooler was worse, and it had been worse for longer. Inspectors observed white spills, both liquid and dried, beneath the milk shelving on September 8th. They returned the next day and found a significant amount of liquid milk tracked across the floor. They came back again on September 10th and found it still there. The Food Service Director told inspectors the facility had an ongoing problem with leaking milk containers and that staff mopped when they noticed spills. They said they had no idea the puddles had been sitting there across three consecutive days of the inspection.

Down the hall, on the second floor, inspectors opened a cupboard beneath the sink in the nourishment room and found a pitcher of brown stagnant water, a leaking pipe, a dried puddle of brown liquid, a hole through the back wall, and a brown-stained bed sheet balled up inside. Food debris and spills covered the area around the refrigerator as well. The Environmental Services Director said they were unaware of the leak and that staff should have reported it.

The Food Service Director acknowledged that leaking plumbing, standing water, and a hole in the wall created conditions that could attract and harbor pests.

Nobody had noticed. Or if they had, nobody had said anything.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Pontiac Nursing Home from 2025-09-12 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 23, 2026  ·  Our methodology

Quick Answer

PONTIAC NURSING HOME in OSWEGO, NY was cited for violations during a health inspection on September 12, 2025.

The steam table violation was straightforward.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PONTIAC NURSING HOME?
The steam table violation was straightforward.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in OSWEGO, NY, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PONTIAC NURSING HOME or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 335590.
Has this facility had violations before?
To check PONTIAC NURSING HOME's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.