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Complaint Investigation

Pontiac Nursing Home

Inspection Date: September 12, 2025
Total Violations 12
Facility ID 335590
Location OSWEGO, NY
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0550 during a standard health inspection conducted on 2025-09-12.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0638

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0638 during a standard health inspection conducted on 2025-09-12.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Assure that each resident’s assessment is updated at least once every 3 months.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-09-12.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0658

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-09-12.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0689 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0692

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0692 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide enough food/fluids to maintain a resident's health.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0695

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0804

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0804 during a standard health inspection conducted on 2025-09-12.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0812 during a complaint investigation conducted on 2025-09-12.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0840

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0840 during a standard health inspection conducted on 2025-09-12.

Category: Administration Deficiencies

The facility was found deficient in the following area: Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PONTIAC NURSING HOME in OSWEGO, NY for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-09-12.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 12 deficiencies cited during this inspection of PONTIAC NURSING HOME.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-29.

πŸ“‹ Inspection Summary

PONTIAC NURSING HOME in OSWEGO, NY inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in OSWEGO, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PONTIAC NURSING HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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