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Highland Manor Rehab: Sanitation Failures Found - PA

Healthcare Facility
Highland Manor Rehabilitation And Nursing Center
Exeter, PA  ·  2/5 stars

That finding was one of two major sanitation failures documented during a September 2025 complaint inspection at the facility.

The other was the laundry department. Inspectors who walked through the dirty room, where soiled laundry is handled, found both slop sinks clogged with clumps of lint and debris, filled with plastic hangers, and holding a plastic bag of soiled wheelchair and lift belts. A faucet was leaking. A dirty mop bucket on the floor held plastic garbage, mop covers, and broken mops. The garbage can was open and overflowing. Behind the washing machines, the floor held used gloves, paper, plastic, and more clumps of lint. A sticky black substance had built up around the perimeter. The exhaust fan was heavily coated in lint and dirt.

The clean side of the laundry room, where dryers, folding tables, and clothing racks are kept, was not much better. Dirty dried liquid stains covered the floor. Used plastic gloves were scattered throughout. A large pile of lint sat in front of a dryer. The windowsill, dryer exhaust tubing, and wall fan were all caked in lint. Mechanical lift pads stored on clean linen racks touched the floor directly. A dirty washcloth lay on the floor nearby.

The nursing home administrator confirmed the observations during the inspection.

Inspectors rated the harm level as minimal, though they noted residents faced risk of cross-contamination and exposure to environmental contaminants from both the ice machine and the laundry conditions. The air gap violation alone, inspectors noted, creates a pathway for harmful bacteria to reach ice that residents drink.

The facility was cited under Pennsylvania licensing codes governing licensee responsibility and management obligations.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Highland Manor Rehabilitation and Nursing Center from 2025-09-11 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 22, 2026  ·  Our methodology

Quick Answer

HIGHLAND MANOR REHABILITATION AND NURSING CENTER in EXETER, PA was cited for violations during a health inspection on September 11, 2025.

That finding was one of two major sanitation failures documented during a September 2025 complaint inspection at the facility.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at HIGHLAND MANOR REHABILITATION AND NURSING CENTER?
That finding was one of two major sanitation failures documented during a September 2025 complaint inspection at the facility.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in EXETER, PA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from HIGHLAND MANOR REHABILITATION AND NURSING CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 395566.
Has this facility had violations before?
To check HIGHLAND MANOR REHABILITATION AND NURSING CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.