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Hopkins Center: Medicare Notice Failures Found - PA

Hopkins Center: Medicare Notice Failures Found - PA
Healthcare Facility
Hopkins Center
Wyncote, PA  ·  2/5 stars

Not one of the three residents, identified in inspection records as Resident 91, Resident 151, and Resident 152, had received a Notification of Medicare Non-Coverage. Not one had received an Advanced Beneficiary Notice of Non-Coverage. The documents that are supposed to tell residents when Medicare is about to stop paying for their care, and what their appeal rights are, were simply missing across the board.

The two notices serve distinct but related purposes. A Notification of Medicare Non-Coverage tells a resident that Medicare-covered services are ending and gives them the right to appeal before coverage stops. An Advanced Beneficiary Notice of Non-Coverage informs them that Medicare may not pay for specific upcoming services, giving them the chance to decide whether to proceed and accept financial responsibility. Together, they are among the most consequential pieces of paper a nursing home resident can receive. Without them, a resident can be blindsided by a bill they never knew was coming, or lose an appeal window they never knew existed.

At Hopkins Center, none of that information reached the three residents inspectors reviewed.

The administrator in training, identified in inspection records as Employee E8, told inspectors on the afternoon of March 13 that the facility could not locate a notice for any of the three residents. Eighteen minutes later, at 2:00 p.m., the nursing home administrator confirmed the same thing. There was no documentation. There was no evidence the residents had ever been told.

The inspection covered all three residents reviewed, which means the failure rate in the sample was one hundred percent.

What makes the finding notable is its consistency. A single missing document could reflect a filing error or an isolated lapse by one staff member. Two missing documents might suggest a gap in a particular process. When every resident in a review comes up empty, and two separate administrators confirm it within the same afternoon, the picture is different. It suggests the process for generating and delivering these notices either broke down entirely or was never reliably in place.

Hopkins Center is located at 8100 Washington Lane in Wyncote, a Montgomery County community just north of Philadelphia. The inspection was conducted on March 13, 2025, and the deficiency was cited under Pennsylvania's management standards.

CMS rated the violation at the lower end of the harm scale, categorizing it as actual or potential for minimal harm affecting a small number of residents. That classification reflects the agency's view of the immediate physical consequences, not the financial or legal exposure a resident might face after losing Medicare coverage without warning. A resident who doesn't know coverage is ending can't plan. A resident who doesn't know they have appeal rights can't use them.

The inspection report does not say whether any of the three residents were billed for services they believed Medicare would cover, or whether any of them lost money as a result of not receiving the notices. It does not say how long the documentation gap had been in place before inspectors arrived, or how many other residents may have been affected outside the three-person review sample.

What it does say is that when the administrator in training looked, and then when the administrator looked, neither of them could find the paperwork. The facility had no evidence that Resident 91, Resident 151, or Resident 152 had ever been told their coverage was ending or that they had any right to fight it.

Whether any of them asked questions no one answered, or received bills they weren't prepared for, the inspection report doesn't say.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Hopkins Center from 2025-03-13 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: November 7, 2026  ·  Our methodology

Quick Answer

HOPKINS CENTER in WYNCOTE, PA was cited for violations during a health inspection on March 13, 2025.

Not one had received an Advanced Beneficiary Notice of Non-Coverage.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at HOPKINS CENTER?
Not one had received an Advanced Beneficiary Notice of Non-Coverage.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WYNCOTE, PA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from HOPKINS CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 395342.
Has this facility had violations before?
To check HOPKINS CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.