Umpqua Valley Nursing: Leaking AC, No Bathroom Doors - OR
By the time a federal inspector observed the unit on August 18, water was running along the entire bottom panel, onto the bedside table, and down the wall. A maintenance assistant told the inspector he was unaware of the leak. Two certified nursing aides said they had reported it. The maintenance director acknowledged he knew about it.
The director explained the cause: coils inside the unit were freezing when the temperature was set too low, then melting when the unit shut off. The facility had no system of monthly audits for room repairs, relying instead on housekeeping and nursing staff to flag problems.
At a Resident Council meeting on August 20, residents brought up a second room where the same thing was happening. Water from that unit had ruined posters and shelving stored below it.
The administrator told inspectors the facility was in the process of replacing its air conditioning units and expected them all to be functioning properly.
Residents at that same council meeting raised a separate problem. The pocket doors connecting bathrooms to two resident rooms were broken. Rather than repair them, staff had hung shower curtains in their place. Residents said they felt they had no privacy, that odors were not contained, and that the curtains posed a potential fire safety concern.
The maintenance director confirmed the pocket doors in both rooms were broken and said replacement parts were no longer available. The administrator acknowledged the broken doors and said the facility was working on a repair.
The inspection, conducted as a complaint investigation, cited the facility for failing to maintain a safe, sanitary, and homelike environment, with minimal harm or potential for actual harm to a few residents.
Residents in those rooms were still using shower curtains for bathroom doors when inspectors left.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Umpqua Valley Nursing & Rehabilitation Center from 2025-08-22 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 22, 2026 · Our methodology
UMPQUA VALLEY NURSING & REHABILITATION CENTER in ROSEBURG, OR was cited for violations during a health inspection on August 22, 2025.
By the time a federal inspector observed the unit on August 18, water was running along the entire bottom panel, onto the bedside table, and down the wall.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.