Three Rivers Care: Staff Stole $200 from Resident - WA
The resident, identified in inspection records only as Resident 1, lost at least $200 across two shopping trips in April 2025. She never asked for cash back. She never received a receipt. She didn't initiate either trip.
The first visit to the store came on April 8. Resident 1 told inspectors she stayed in the car with a different staff member while the employee identified as Staff D went inside to shop. Staff D came back with items. Resident 1 said she never saw a receipt and never asked for cash back. Store records obtained by inspectors showed Staff D had requested $60 in cash at the register.
Three weeks later, on April 28, Staff D approached Resident 1 with an offer. There was a sale on candy, Staff D said. Did she want some? Resident 1 said yes to the candy. Staff D came back with the candy and a set of pajamas the resident hadn't asked for. Again, no receipt changed hands. Again, Resident 1 said she never requested cash back. The receipt told a different story: $100 in cash had been requested at checkout.
When inspectors asked Resident 1 directly about the missing $200, she was unambiguous. "I haven't loaned or given anyone money," she said. "In the facility or friends outside the facility." When they asked why Staff D had possession of her wallet and debit card, Resident 1 repeated what she'd been told: Staff D said it would be safe with her in the safe. Asked whether she'd been offered a key to secure her own valuables at her bedside, she said, "No, but I know that now."
The facility's own records showed no one had flagged any of this. As of August 5, 2025, when inspectors reviewed the mandatory reporting log, there were no entries for misappropriation of property or financial exploitation. The grievance log was equally blank. The Assistant Executive Director, identified as Staff B, told inspectors that afternoon that he was not aware of any concern involving Resident 1 and missing money.
That interview changed things. Staff D was suspended the same day, an investigation was opened, and police were notified. Staff B said his expectation was that staff who heard concerns about a resident's finances would report them. Nobody had.
Three days later, on August 8, the Director of Nursing reviewed the investigation and wrote a note that the findings were "strongly suspicious that financial mismanagement of money and the debit card occurred." The note said Resident 1 and her family contact had been told the funds would be replaced. By August 11, Staff D's employment had been terminated.
The inspection was triggered by a complaint. It covered a single deficiency, and CMS categorized the harm as minimal. The money, at least, was promised back.
What the records don't show is how long Staff D had Resident 1's wallet, or whether the two shopping trips in April were the only ones. The mandatory reporting log had no entries. The grievance log had no entries. Management learned about it the afternoon federal inspectors sat down to ask.
Resident 1 stayed in the car on April 8 while someone else spent her money inside the store. She said yes to candy on April 28 and came home with pajamas she didn't want and $100 less than she'd had. She trusted that her wallet was safe.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Three Rivers Care from 2025-08-14 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 22, 2026 · Our methodology
THREE RIVERS CARE in CENTRALIA, WA was cited for violations during a health inspection on August 14, 2025.
The resident, identified in inspection records only as Resident 1, lost at least $200 across two shopping trips in April 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.