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Complaint Investigation

Three Rivers Care

August 14, 2025 · Centralia, WA · 1305 Alexander St
Citations 1
CMS Rating 5/5
Beds 83
Provider ID 505536
Healthcare Facility
Three Rivers Care
Centralia, WA  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

THREE RIVERS CARE in CENTRALIA, WA — inspection on August 14, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies

receipt obtained from CC1 for store purchase on 04/08/2025 showed $60.00 dollars in cash had been

Reporting Log showed no entries were logged for an allegation for misappropriation of property or

were logged for an allegation for misappropriation of property or financial exploitation.In an interview on 08/05/2025 at 3:30 PM, Resident 1 said she had not asked for cash back after visiting the store on 04/08/2025. Resident 1 said she remained in the car with a staff member when Staff D went inside.

She did not receive a receipt. Resident 1 said she did not initiate the second visit to the store on 04/28/2025.

Staff D had approached her and said there was a sale on some candy and offered to get some for her. Resident 1 said Staff D came back with the candy and some pajama sets she hadn't asked for. Resident 1 said she had not asked for cash back and did not receive a receipt.

When asked about the missing $200.00 dollars, Resident 1 said, I haven't loaned or given anyone money. In the facility or friends outside the facility.

When asked why Staff D had her wallet with debit card and money Resident 1 said Staff D said it would be safe with her in the safe.

When asked if she had been offered a key to keep valuables at her bedside she said, No, but I know that now.In an interview on 08/05/2025 at 5:07 PM, Staff B, Assistant Executive Director and Staff C, Director of Nursing Services/Registered Nurse, said they were not aware of a concern regarding Resident 1 and missing money.

Staff D was placed on suspension, an investigation initiated, and police notified.

Staff B said it was his expectation if staff heard of concerns regarding finances they would be reported.Record review on 08/08/2025 of the facility's investigation into misappropriation showed a note from Staff C stating Based on the investigation, it is strongly suspicious that financial mismanagement of money and the debit card occurred. [CC1] and Resident have been notified that funds will be replaced.

The employee was suspended during investigation and their employment from Three [NAME] Care was terminated.In an interview on 08/11/2025 at 10:49 AM, Staff C, said as a result of the investigation Staff D's employment had been terminated and Resident 1and CC1 had been notified that funds would be replaced.

Reference WAC 388-97-0640 [3][d].

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CENTRALIA, WA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THREE RIVERS CARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.