CRESTPARK HELENA, LLC

📍 116 NOVEMBER DRIVE, helena, AR 72342 📞 8703389886 🛏️ 100 beds

Overall Rating

⭐⭐⭐⭐
4/5

Health Inspection

⭐⭐⭐
3/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐
2/5

Inspection History Overview

63
Total Violations
8 years of data
$19,010
Total Fines
2 penalties
6
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2024 7 violations

Tag 0558 E Jun 6, 2024

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jul 5, 2024
Tag 0656 D Jun 6, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 5, 2024
Tag 0759 E Jun 6, 2024

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Jul 5, 2024
Tag 0760 E Jun 6, 2024

Ensure that residents are free from significant medication errors.

✓ Corrected: Jul 5, 2024
Tag 0761 D Jun 6, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 5, 2024
Tag 0812 F Jun 6, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jul 5, 2024
Tag 0921 E Jun 6, 2024

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Jul 5, 2024

2023 8 violations

Tag 0550 D Apr 13, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 13, 2023
Tag 0561 D Apr 13, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: May 13, 2023
Tag 0584 E Apr 13, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: May 13, 2023
Tag 0689 D Apr 13, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 13, 2023
Tag 0867 E Apr 13, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

✓ Corrected: May 13, 2023
Tag 0880 E Apr 13, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: May 13, 2023
Tag 0919 D Apr 13, 2023

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: May 13, 2023
Tag 0921 E Apr 13, 2023

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: May 13, 2023

2022 10 violations

Tag 0584 D Nov 1, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Dec 1, 2022
Tag 0689 D Nov 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 1, 2022
Tag 0919 F Nov 1, 2022

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Nov 1, 2022
Tag 0921 F Nov 1, 2022

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 1, 2022
Tag 0645 D Jan 13, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Feb 13, 2022
Tag 0689 E Jan 13, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 13, 2022
Tag 0692 E Jan 13, 2022

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 13, 2022
Tag 0814 F Jan 13, 2022

Dispose of garbage and refuse properly.

✓ Corrected: Feb 13, 2022
Tag 0880 E Jan 13, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 13, 2022
Tag 0921 E Jan 13, 2022

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Feb 13, 2022

2021 2 violations

Tag 0609 E Jul 20, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 19, 2021
Tag 0610 E Jul 20, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Aug 19, 2021

2020 11 violations

Tag 0550 D Nov 6, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Dec 4, 2020
Tag 0558 E Nov 6, 2020

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Dec 4, 2020
Tag 0578 D Nov 6, 2020

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 4, 2020
Tag 0677 E Nov 6, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Dec 4, 2020
Tag 0688 D Nov 6, 2020

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Dec 4, 2020
Tag 0690 D Nov 6, 2020

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Dec 4, 2020
Tag 0693 E Nov 6, 2020

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Dec 4, 2020
Tag 0805 D Nov 6, 2020

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Dec 4, 2020
Tag 0882 D Nov 6, 2020

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

✓ Corrected: Dec 4, 2020
Tag 0921 D Nov 6, 2020

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Dec 4, 2020
Tag 0689 J Jun 5, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 18, 2020

2019 8 violations

Tag 0580 D Dec 20, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jan 18, 2020
Tag 0623 D Dec 20, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jan 18, 2020
Tag 0626 D Dec 20, 2019

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Jan 18, 2020
Tag 0689 E Dec 20, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 18, 2020
Tag 0803 E Jun 28, 2019

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Jul 26, 2019
Tag 0805 E Jun 28, 2019

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Jul 26, 2019
Tag 0812 F Jun 28, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jul 26, 2019
Tag 0880 E Jun 28, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 26, 2019

2018 10 violations

Tag 0574 C Aug 17, 2018

The resident has the right to receive notices in a format and a language he or she understands.

✓ Corrected: Aug 17, 2018
Tag 0577 C Aug 17, 2018

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

✓ Corrected: Aug 17, 2018
Tag 0585 B Aug 17, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Aug 17, 2018
Tag 0642 E Aug 17, 2018

Ensure a qualified health professional conducts resident assessments.

✓ Corrected: Sep 16, 2018
Tag 0656 E Aug 17, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Sep 16, 2018
Tag 0689 E Aug 17, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 16, 2018
Tag 0690 D Aug 17, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Sep 16, 2018
Tag 0804 E Aug 17, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Sep 16, 2018
Tag 0805 E Aug 17, 2018

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Sep 16, 2018
Tag 0812 F Aug 17, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Sep 16, 2018

2017 7 violations

Tag 0225 E May 24, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Jun 23, 2017
Tag 0226 E May 24, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Jun 23, 2017
Tag 0329 E May 24, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Jun 23, 2017
Tag 0363 F May 24, 2017

Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.

✓ Corrected: Jun 23, 2017
Tag 0364 F May 24, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Jun 23, 2017
Tag 0371 F May 24, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Jun 23, 2017
Tag 0372 E May 24, 2017

Dispose of garbage and refuse properly.

✓ Corrected: Jun 23, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2020 1 penalties totaling $13,905

$13,905
Fine
June 5, 2020
Average: $13,905 | Range: $13,905 - $13,905

2019 1 penalties totaling $5,105

$5,105
Fine
December 20, 2019
Average: $5,105 | Range: $5,105 - $5,105

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 6, 2024
0.00

Health

April 13, 2023
0.00

Health

November 1, 2022
0.00

Health

January 13, 2022
0.00

Health

July 20, 2021
0.00

Health

November 6, 2020
0.00

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Ownership Information

For profit - Limited Liability company
Independent (Not part of a chain)
045221
045221
8703389886
Phillips

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual