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Mill Creek Nursing: Environment Violation, No Fix Plan - NC

Healthcare Facility
Mill Creek Center For Nursing And Rehabilitation
Winston-salem, NC  ·  1/5 stars

The citation was issued against Mill Creek Center for Nursing and Rehabilitation following a complaint investigation completed in late May. The deficiency falls under a category of resident rights violations, the area of nursing home oversight concerned not with clinical errors or medication failures, but with the basic conditions of daily life for people who cannot simply get up and leave.

Inspectors classified the violation as isolated, meaning it was not found to be widespread across the facility. They also documented no actual harm to residents. But they found potential for more than minimal harm.

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That last phrase matters. It is the threshold federal inspectors use to signal that what they observed was not a paperwork technicality. Something about the conditions at Mill Creek, on the day inspectors walked through, was enough to conclude that a resident could be hurt.

The inspection report does not describe what inspectors saw. It does not name a resident, identify a specific room or area, or describe the nature of the environmental concern, whether a broken fixture, an unsanitary surface, a hazard in a common area, or something else entirely. What the report establishes is that inspectors went to the facility because someone complained, found conditions that fell short of what residents are entitled to, and left a citation behind.

What happened after that is its own problem.

As of the date of inspection, Mill Creek Center had submitted no plan of correction. A plan of correction is the facility's formal written response to a citation, the document in which administrators acknowledge the finding, describe what they will do to fix it, and commit to a timeline. Nursing homes are required to submit one. Mill Creek had not.

The absence of a correction plan is not a minor procedural gap. It means that weeks after inspectors documented conditions with potential to harm residents, the facility had produced no written commitment to address them, no timeline, no identified staff responsible for fixing the problem, and no description of what the fix would even be.

That is the record as it stands.

Mill Creek Center for Nursing and Rehabilitation operates in Winston-Salem, a city of roughly 250,000 in the Piedmont Triad region of North Carolina. Like most nursing facilities, it serves residents who depend on staff for basic needs, people who cannot independently ensure that their own living space is safe, clean, or well-maintained. The right to a homelike environment is one of the foundational protections the federal government extends to nursing home residents precisely because they lack the ability to simply demand better or move out.

A scope and severity level of B, the designation assigned here, sits near the lower end of the federal citation scale. It is not an immediate jeopardy finding. It does not indicate that someone was rushed to a hospital. But the scale is not an absolution. Isolated violations with potential for minimal harm are still violations, still documented, still recorded in the federal inspection database that families consult when choosing a facility for a parent or spouse.

The complaint that triggered this inspection came from somewhere. A resident, a family member, a visitor, or a staff member saw something at Mill Creek and decided to report it. Federal inspectors went and confirmed that the concern had merit. The facility was deficient.

And then, according to the record, nothing happened on Mill Creek's end.

There is no indication in the inspection report that the facility contested the finding, that it disputed the inspector's observations, or that it argued the violation was resolved before the citation was issued. There is only the notation that no plan of correction exists.

For the people who live at Mill Creek Center, that is where the record leaves things.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Mill Creek Center For Nursing and Rehabilitation from 2026-05-28 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 7, 2026  ·  Our methodology

Quick Answer

Mill Creek Center for Nursing and Rehabilitation in Winston-Salem, NC was cited for violations during a health inspection on May 28, 2026.

The citation was issued against Mill Creek Center for Nursing and Rehabilitation following a complaint investigation completed in late May.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Mill Creek Center for Nursing and Rehabilitation?
The citation was issued against Mill Creek Center for Nursing and Rehabilitation following a complaint investigation completed in late May.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Winston-Salem, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Mill Creek Center for Nursing and Rehabilitation or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345149.
Has this facility had violations before?
To check Mill Creek Center for Nursing and Rehabilitation's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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