Arcadia Care Toulon: Leaking Pipes, Stained Ceilings - IL
When inspectors arrived on April 29, the can held roughly an inch of standing water. Two feet of ceiling tile had been pulled away, leaving insulation, wiring, and water pipes open to the air above the machine that staff used to make ice for all 72 residents in the building. The next morning, inspectors returned. Two ceiling tiles were still missing. The pipe was still leaking.
A registered nurse who had worked at the facility since December 2025 told inspectors the pipe had burst the day before their visit. A licensed practical nurse who said she had worked there for years put it differently: the ceiling in the ice machine area had been leaking for several days.
Those were two different problems, running together.
The LPN also said the ceiling tiles above the nurses' station had been stained for as long as she could remember. The RN said the same, that the staining had been there since she started. On April 29, inspectors counted twelve ceiling tiles above the nurses' desk showing brown staining and visible bulging, the kind of deformation that comes from water pressing against tile from above.
The Regional Maintenance Director, identified in the inspection report as V8, confirmed both. The tiles above the nurses' station were stained, he told inspectors, and offered an explanation: "The tiles take a little time to cut, and no one has had time to change the tiles yet." He also confirmed the pipe in the vending area was leaking and that a ceiling tile had been removed.
What V8 did not say was how long no one had found the time.
The facility's own records filled in part of that gap. A corrective action form dated April 10, three weeks before inspectors walked through the door, documented that the previous maintenance director, identified as V12, had been terminated for incompetence and unsatisfactory job performance. Among the specific failures listed: V12 had not completed tasks assigned to him, including fixing or replacing the stained ceiling tiles by April 10, as he had been instructed to do by V8.
The tiles were supposed to have been replaced before V12 was fired. They were still there when inspectors arrived nineteen days later.
The maintenance director job description on file at the facility, dated March 2024, spelled out the role's core responsibility as ensuring the building was maintained in a safe and comfortable manner, with weekly inspections of all maintenance functions to assure quality control. It specified that equipment or facility damage should be promptly reported to the administrator, and that when repairs could not be completed in-house, outside vendors should be coordinated to handle them.
The pipe was leaking. The tiles were bulging. A trash can was doing the work a repaired ceiling was supposed to do. Nobody had called a vendor.
Inspectors classified the violations as having minimal harm or potential for actual harm, noting the failures had the potential to affect all 72 residents in the building. The ice machine in the compromised area, the LPN confirmed, was the one used for every resident in the facility.
The facility census report from April 29 listed 72 residents. Whatever ice went into their cups, their water, their wound care, their medication routines, came from the machine sitting beneath the open ceiling, the missing tiles, the dripping pipe, and the inch of standing water in a trash can that someone had placed there and apparently decided was enough.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Arcadia Care Toulon from 2026-04-30 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 6, 2026 · Our methodology
Arcadia Care Toulon in TOULON, IL was cited for violations during a health inspection on April 30, 2026.
When inspectors arrived on April 29, the can held roughly an inch of standing water.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.