Eagle Rock Health: Broken Outlets, Rusted Heaters - ID
Federal inspectors documented the deteriorating conditions across multiple areas of the facility during a four-day inspection in late March and early April. The maintenance director admitted he was unaware of most of the safety hazards until inspectors pointed them out.
In resident room 211, inspectors found the door frame's protective molding torn away, leaving sharp jagged edges. Room 212 had a broken electrical wall outlet with jagged edges protruding from the wall.
The shower rooms presented the most extensive problems. In Grand Teton Hall, broken floor tiles and missing grout greeted residents at the entry door. The Palisades Hall shower room contained a wall heater with broken and rusted sections on the front and sides. The heater base was cracked with jagged edges and partially disconnected from the floor.
Dark black residue filled the grout lines and pooled around the floor drain in the same shower room. Several floor tiles in the middle of the room had broken completely, creating open divots filled with the same dark residue.
Mesa Hall's shower room presented different dangers. The wall heater cover had been removed entirely and left lying on the floor next to the unit. Exposed wire hung from the bottom of the heater.
A certified nursing assistant told inspectors the shower rooms looked like they hadn't been cleaned and should have been. The comment proved prophetic when inspectors returned the next day with the maintenance director.
In the Palisades Hall shower stall, they discovered a large amount of dark hair strands clogging the drain and scattered across the shower floor. The maintenance director acknowledged the shower rooms didn't look clean and should have been maintained better.
The maintenance director's admissions revealed a broader pattern of neglect. He told inspectors he was unaware of the torn door frame molding in room 211. He didn't know about the broken electrical outlet in room 212. The damaged heaters had escaped his attention entirely.
The facility's problems extended beyond individual rooms. Inspectors found the deteriorating conditions affected common areas residents used for basic hygiene needs. The broken tiles, missing grout, and accumulated residue created potential slip hazards in areas where residents were most vulnerable.
The exposed wiring in Mesa Hall's shower room posed electrocution risks in a wet environment. Residents requiring assistance with bathing could have been injured by the jagged edges on the partially disconnected heater base in Palisades Hall.
The inspection covered 22 resident rooms, with problems documented in two of them. But the shower room conditions affected all residents who used those facilities for bathing and personal care.
Federal inspectors classified the violations as creating minimal harm or potential for actual harm to residents. The deficiencies were found to create potential for diminished quality of life and resident safety.
The facility failed to provide residents with a safe, clean, and homelike environment, according to the inspection report. The problems ranged from basic cleanliness issues like hair-clogged drains to serious safety hazards like exposed electrical wiring.
Eagle Rock Health and Rehabilitation of Cascadia operates at 840 East Elva Street in Idaho Falls. The inspection was completed April 2, following observations that began March 30.
The maintenance director's lack of awareness about multiple safety hazards suggests systemic problems with facility oversight and routine maintenance procedures. Residents continued living with these conditions until federal inspectors arrived to document them.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Eagle Rock Health and Rehabilitation of Cascadia from 2026-04-02 including all violations, facility responses, and corrective action plans.
Additional Resources
- View all inspection reports for Eagle Rock Health and Rehabilitation of Cascadia
- Browse all ID nursing home inspections
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 14, 2026 · Our methodology
Eagle Rock Health and Rehabilitation of Cascadia in Idaho Falls, ID was cited for violations during a health inspection on April 2, 2026.
Federal inspectors documented the deteriorating conditions across multiple areas of the facility during a four-day inspection in late March and early April.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.
Frequently Asked Questions
- What happened at Eagle Rock Health and Rehabilitation of Cascadia?
- Federal inspectors documented the deteriorating conditions across multiple areas of the facility during a four-day inspection in late March and early April.
- How serious are these violations?
- Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
- What should families do?
- Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Idaho Falls, ID, (5) Report any new concerns directly to state authorities.
- Where can I see the full inspection report?
- The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Eagle Rock Health and Rehabilitation of Cascadia or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 135092.
- Has this facility had violations before?
- To check Eagle Rock Health and Rehabilitation of Cascadia's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.