California Terrace: Roach Infestation, Overflowing Trash - IL
The inspection, conducted on March 27, 2026, followed a complaint. What surveyors found that morning extended well beyond a single resident's room.
Outside, the dumpster area looked like nobody had been responsible for it in some time. Walking from the outside ramp to the dumpsters, the surveyor, the housekeeping supervisor, and the maintenance director together observed old food and trash spread across the ground the entire length of the approach. One of two dumpsters had its lid open. Garbage overflowed from it and surrounded the area.
The housekeeping supervisor, identified in the report as V8, said the dumpsters should remain closed at all times to avoid attracting rats and roaches. Then both V8 and the maintenance director, V9, said the same thing when asked whose job it was to prevent this: housekeeping and the kitchen department.
The lids had been open anyway.
Back inside, the surveyor asked V8 to produce the pest control log for each unit. V8's response was direct. "Oh we don't have it," she said. She explained that the administrator, not the housekeeping department, communicated with the pest control company, letting them know where to go based on reported sightings.
The maintenance director described seeing a roach about a month earlier in the hallway near the third-floor shower room. He had not told the pest control company to treat that area on any as-needed visit. The company came back on its regular schedule and treated it then.
The administrator, V1, told the surveyor that R1, a resident, had reported roaches in his room to his nurse. She said she learns about sightings from nurses or supervisors and then contacts the pest control company, which she said typically responds within a few days. The most recent report before the inspection had come in on March 23, four days earlier, and the pest control company had treated that area on March 25.
The company was scheduled to visit the facility every two months, with additional visits as needed.
The facility's own pest control policy assigned responsibility for the program to the Environmental Service Director and required employees to promptly report all pest sightings to their department heads. It also required dumpsters to be large enough that lids could be kept tightly closed, stored on a smooth non-absorbent surface, and maintained clean and in good repair. A separate policy on dumpster handling required the ground surrounding the dumpster to be free of trash and debris at all times.
On the morning of March 27, the ground was not free of trash and debris. The lid was not closed.
The inspection cited the violation at a level affecting many residents, with minimal harm or potential for actual harm noted. Whether R1, the resident who reported roaches in his room, is still there, and whether he has seen one since, the inspection report does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for California Terrace from 2026-03-28 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 18, 2026 · Our methodology
CALIFORNIA TERRACE in CHICAGO, IL was cited for violations during a health inspection on March 28, 2026.
The inspection, conducted on March 27, 2026, followed a complaint.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.