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Palm Garden of Mattoon: Bed Rail Safety Violations - IL

Healthcare Facility
Palm Garden Of Mattoon
Mattoon, IL  ·  1/5 stars

The resident, identified in inspection records as R7, had a physician's order for a left half side rail specifically to help her move in bed. R7 had already lost her right leg above the knee and was dealing with a fractured left tibia, muscle wasting, and lack of coordination. The rail was supposed to help her. On December 17, 2025, it didn't.

The maintenance director told inspectors he believes nursing staff removed and replaced the rail without securing it to the bed frame properly. That's a problem he described as something that happens often. The Director of Nurses confirmed the rail was not secured, confirmed it posed a hazard, and confirmed only maintenance staff are supposed to touch bed rails at all.

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A second resident, R107, fell twice in eight days.

Staff knew for days before her first fall on January 1 that she was dizzy when she stood up. Nobody increased supervision. She fell, developed a large bruise on her sacral area, and was sent to the emergency room complaining of a headache. A week later, on January 8, a therapy staff member walked R107 to the dining room and left without leaving her wheelchair. R107 was supposed to have one. She was scared to walk alone and would have used it. She fell again.

The facility's regional registered nurse told inspectors there is no documentation showing any fall interventions were in place at the time of either fall. She also noted R107 had no bedside table in her room, calling it a standard piece of equipment and saying she didn't know why it was missing.

Palm Garden of Mattoon is disputing the citation.

R107's family told inspectors the January 8 fall was preventable. She wanted the wheelchair. She was afraid. It just wasn't there.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Palm Garden of Mattoon from 2026-01-29 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

PALM GARDEN OF MATTOON in MATTOON, IL was cited for violations during a health inspection on January 29, 2026.

The resident, identified in inspection records as R7, had a physician's order for a left half side rail specifically to help her move in bed.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PALM GARDEN OF MATTOON?
The resident, identified in inspection records as R7, had a physician's order for a left half side rail specifically to help her move in bed.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in MATTOON, IL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PALM GARDEN OF MATTOON or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145584.
Has this facility had violations before?
To check PALM GARDEN OF MATTOON's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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