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Complaint Investigation

Palm Garden Of Mattoon

Inspection Date: January 29, 2026
Total Violations 11
Facility ID 145584
Location MATTOON, IL
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Inspection Findings

F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0584 during a complaint investigation conducted on 2026-01-29.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-01-29.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0602

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0602 during a complaint investigation conducted on 2026-01-29.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from the wrongful use of the resident's belongings or money.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0609 during a complaint investigation conducted on 2026-01-29.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0627

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0627 during a complaint investigation conducted on 2026-01-29.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0686

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0686 during a complaint investigation conducted on 2026-01-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0688

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0688 during a complaint investigation conducted on 2026-01-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2026-01-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0695

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0695 during a complaint investigation conducted on 2026-01-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0700

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0700 during a complaint investigation conducted on 2026-01-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited PALM GARDEN OF MATTOON in MATTOON, IL for a deficiency under regulatory tag F-F0725 during a complaint investigation conducted on 2026-01-29.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of PALM GARDEN OF MATTOON.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-02-11.

📋 Inspection Summary

PALM GARDEN OF MATTOON in MATTOON, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MATTOON, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PALM GARDEN OF MATTOON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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