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California Terrace: Roaches in Beds, Pest Failures - IL

Healthcare Facility
California Terrace
Chicago, IL  ·  1/5 stars

That administrator, identified in federal inspection records as V1, said the infestation was "indicative of the resident population due to prior issues such as hoarding, homelessness, and visiting family members who may contribute to the concern." V1 added there was nothing the facility could do about it "outside of exterminating the facility."

The facility is California Terrace. The inspection was a complaint investigation, conducted December 31, 2025.

The maintenance request logs tell a different story than one of helplessness. Inspectors reviewed records from the first and second floors and found a paper trail that stretched back months: bed bugs logged on August 21, roaches in a resident room on September 14, and roaches found both on the floor and in a resident's bed on November 1. The logs also listed specific resident rooms where roaches had been found.

A licensed practical nurse, identified as V14, told inspectors during a December 23 interview that the second-floor bathrooms had more roaches than other floors. That was three days before Christmas. Residents were sleeping in those rooms.

The administrator said the facility had been using the same pest control company for twenty years and expressed confidence in their extermination capabilities. The Director of Housekeeping and Laundry, V4, confirmed that the facility conducts regular exterminations of the building and resident rooms.

Regular exterminations. Twenty years with the same company. And still, roaches in the beds.

The Director of Nursing, the Director of Housekeeping and Laundry, and the Social Worker Director all told inspectors during the investigation that they agreed the facility has a roach problem. Their stated expectation was that the problem would be corrected as soon as possible. That phrase, "as soon as possible," appears in the inspection record as the leadership team's response to an infestation that maintenance logs show had been documented for at least four months.

The facility's own Pest Control Policy, dated November 2014, states its purpose as preventing or controlling insects in the facility. Inspectors found the facility had failed to follow it.

What the inspection record does not contain is any indication that the roach problem was resolved before inspectors arrived, or that residents had been moved out of affected rooms, or that the pest control company had been replaced after two decades of apparently insufficient results. What it contains is a log. Bed bugs in August. Roaches in September. Roaches in the bed in November. And an administrator, in December, explaining that the people living there were the problem.

The inspection classified the level of harm as minimal harm or potential for actual harm, and noted that many residents were affected.

Roaches in a nursing home bed are not an abstraction. The people in those beds are among the most vulnerable in any community, many of them unable to get up and leave, unable to advocate loudly for themselves, dependent on the institution around them to maintain the most basic conditions of a livable environment. Some of them, according to the administrator's own accounting, came to California Terrace from homelessness. They arrived needing care and a clean place to sleep.

What the maintenance logs show is that for at least four months, some of them got neither.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for California Terrace from 2025-12-31 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 17, 2026  ·  Our methodology

Quick Answer

CALIFORNIA TERRACE in CHICAGO, IL was cited for violations during a health inspection on December 31, 2025.

The inspection was a complaint investigation, conducted December 31, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at CALIFORNIA TERRACE?
The inspection was a complaint investigation, conducted December 31, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in CHICAGO, IL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from CALIFORNIA TERRACE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145625.
Has this facility had violations before?
To check CALIFORNIA TERRACE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.