Loft Rehab of Normal: Resident Dignity Violations - IL
The administrator, identified in inspection records as V1, found the woman, referred to as R3, at 6:55 AM on November 20, 2025. R3 was not arousable. The administrator said it was unacceptable that the overnight nurse had not immediately assessed R3 when the unwitnessed fall was first reported, and had not gotten her up off the floor and into her bed. Nobody had.
The incoming morning nurse said she hadn't even been told R3 was on the floor. The overnight registered nurse never mentioned it during the shift handoff.
The activity director, who also went to R3's room that morning, described finding her lying partially on the fall mat, not covered up, with a pillow behind her back.
Later that morning, a certified nursing assistant overheard the administrator loudly addressing staff in the aftermath. "What if this was your family member that was left lying on the cold floor?" the administrator said, according to the CNA.
R3's husband spoke to investigators on November 25. He was tearful. He said that if his wife had been able to communicate when she was found that morning, "R3 would have been anxious, pissed off and questioning how she got on the floor and why she was left there."
Federal inspectors cited the violation as causing actual harm, under the deficiency tag governing residents' rights to dignity and a safe environment. The inspection was completed December 1, 2025.
R3 could not speak for herself that morning. Her husband did it for her, five days later, in tears.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Loft Rehab & Nursing of Normal from 2025-12-01 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 21, 2026 · Our methodology
LOFT REHAB & NURSING OF NORMAL in NORMAL, IL was cited for violations during a health inspection on December 1, 2025.
The administrator, identified in inspection records as V1, found the woman, referred to as R3, at 6:55 AM on November 20, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.