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Loft Rehab of Normal: Medication Error Failures - IL

Healthcare Facility
Loft Rehab & Nursing Of Normal
Normal, IL  ·  2/5 stars

The administrator at Loft Rehab & Nursing of Normal discovered the woman, identified in inspection records as Resident 3, on the floor of her room at around 6:55 AM on November 20, 2025. She was partially on a fall mat, not covered, with a pillow behind her back and her head leaning against the wall. She was not arousable.

The night nurse had known. An unwitnessed fall had been reported during the overnight shift, and the nurse never assessed the resident, never got her up, never put her back in bed.

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The administrator confronted staff loudly that morning. A nursing assistant who overheard it told inspectors the administrator said, "What if this was your family member that was left lying on the cold floor?"

When the incoming morning nurse arrived, the administrator had to tell her what had happened. The night nurse had said nothing during the shift handoff.

The resident's husband spoke to inspectors on November 25, tearfully. He said that if his wife had been able to communicate when she was found that morning, "R3 would have been anxious, pissed off and questioning how she got on the floor and why she was left there."

Inspectors cited the facility for an actual harm violation of resident dignity and rights. The deficiency, tagged F0550, reflects a finding that the harm was not theoretical.

His wife could not speak for herself that morning. He spoke for her instead, in a conference room, five days later, crying.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Loft Rehab & Nursing of Normal from 2025-12-01 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 6, 2026  ·  Our methodology

Quick Answer

LOFT REHAB & NURSING OF NORMAL in NORMAL, IL was cited for violations during a health inspection on December 1, 2025.

She was partially on a fall mat, not covered, with a pillow behind her back and her head leaning against the wall.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at LOFT REHAB & NURSING OF NORMAL?
She was partially on a fall mat, not covered, with a pillow behind her back and her head leaning against the wall.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in NORMAL, IL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from LOFT REHAB & NURSING OF NORMAL or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 145031.
Has this facility had violations before?
To check LOFT REHAB & NURSING OF NORMAL's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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